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      Cleveland Clinic

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      Cleveland Clinic reviews

      Great department leads but severe staffing issues - Patient Access Representative Cleveland Clinic Employee Review

      1.0
      May 26, 2026
      Patient access representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Department leads are great; understanding and down to earth.

      Cons

      1. Upper management adding job duties to ER registration clerks when the place is barely running with 2 people. 2. Severely short staffed in most departments 3. Hired for registration, now doing admitting and scheduling jobs too 4. Poor pay 5. Won't work around school schedule or child care needs. 6. Expensive benefits 7. Greedy for being non-profit.

      Explore other reviews about Cleveland Clinic

      5.0
      Feb 20, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good, people are very nice

      Cons

      good, nice working place, friendly

      avatar
      Cleveland Clinic Response
      3mo
      Thank you for your review. We’re so happy to hear that you have enjoyed your time at Cleveland Clinic. We appreciate your feedback as we are continuously working to improve the caregiver experience. Have a great day!
      1.0
      May 24, 2026
      Registered nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great doctors who stand behind a teaching hospital. Accessable and convenient benefits for the individual employee( family plans are expensive)-Strong retirement plan.

      Cons

      Considering the structural growth over the years, you would think that TOP leadership would attempt to break the toxic chain created at this Global enterprise, but clear to date its not what you know-its who you know, Actually, it very well could be what you know that brings you to the top. Stop supporting corrupt behavior due to fear of exposure. This organization needs a top to bottom face lift. At one time, certain departments were managed with respect, dignity, and appreciation until greed, power, and fear became a replacement. Instead of eliminating a problem, its gets promoted. Very sad to see, it was once a great place to work. DO NOT GO TO HR FOR ANY SERIOUS CONCERNS(corruption at its finest)-Research corporate compliance.

      avatar
      Cleveland Clinic Response
      1w
      Thank you for your review and for letting us know how we can improve. We’re sorry to hear about the challenges you’ve experienced. We will ensure your feedback reaches the appropriate team.
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