Tough and Rewarding experience with many ups and downs. Rules and constant changes make it hard to earn bonus money - Collector Client Services Employee Review

2.0
Jun 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Can earn bonus money and move up the ranks if you are are a skilled telephone sales person and work hard. If not, you will only make $12-$18/hour and be treated like the piece of a giant puzzle that never gets put together

Cons

They will hire almost anyone who applies, this leads to a very unprofessional work environment. Most employees have very little respect for anyone other than themselves. H.R department is horrible and really does not contribute in any way. No programs, team building, wellness events or anything. The company doesn't seem to have any objectives or goals and if they do they are not communicated to anyone. Managers seem to hate their jobs and take it out on their employees. A lot of employees are very disrespectful to other employees and management. Turnover is constant.. People are fired almost daily. Very little training.. I had to learn everything on my own.

Explore other reviews about Client Services

5.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Good learning and opportunity for growth.

Cons

Managerial experience could be better

1.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The immediate team you work with is amazing - thats it

Cons

Everything. No raises on over five years, retaliation against those who speak up, no communication, pizza parties instead of bonuses, loads of work for minimum wage pay, a CEO who is toxic and hangs golf's with his boys who also work there instead of helping his company, predatory against their own collectors, never work here.

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