Could be better, Could be worse - Customer Team Member Co-op Employee Review

4.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team dynamic if you're a social person Lots of traumabonding

Cons

customers being customers being blamed for things outside of your control never having a proper shift schedule

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Co-op Response
6mo
Thank you for taking the time to share your experience. We're pleased to hear you enjoyed working with a supportive and social team, as that is something we aim to provide across all our stores. We noticed your mention of “trauma bonding” and appreciate the humour behind it. While we hope the challenges were not too overwhelming, we understand that retail can sometimes feel intense, and we are always looking for ways to make the experience more positive. We're sorry to learn of your experience with scheduling, rotas should be produced at least 3 weeks in advance, but we know that circumstances change so we hope you raised any concerns while you were with us. Thank you again for sharing your thoughts.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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