Good culture if you're in a good team - Anonymous employee Co-op Employee Review

4.0
Feb 17, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good benefits and if you're in a team with a good manager the culture is second to none with a lot of flexibility. The support centre has some amazing people who genuinely care

Cons

If you have a bad manager you can't access the company culture and no matter how often the manager is complained about nothing will ever happen. Senior managers know who the toxic people are but are either unwilling or unable to do anything about it, so they operate with impunity. Workload is also very high and pay relatively low compared to other retailer support centres

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Co-op Response
2y
Thank you for your review and feedback. While we recognise that there are varying management styles within Co-op, you should not feel that you are excluded in anyway. Please speak up about your concerns, you can ask Bobbi on MyHR for more information on where to turn to for help and support.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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