Making Improvements - Anonymous employee Comdata Employee Review

3.0
Jun 11, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Comdata is in the mode of making many improvements. I saw a few of them while I was there. You can make good money there. They increased the base pay while I was there and added some good bonuses. They have begun rewarding the sales team beyond pay for good performance. i.e. taking off early on Friday if you attain goals the people are pretty cool management team has gotten good at being transparent about updates

Cons

The initial training is lacking. I received 1 week of training then sat for a week then I was on the phone the 3rd week. This would not have been so bad had I not found out that there were systems we needed to know how to use to do our jobs, 6 weeks later, that I had not heard of at all up til that point lol high turn over due partially to the difficulty of job (telemarketing) for some people and a lack of training for the rest. There is a member of the management team who wasn't exactly doing their job. There were managers their who definitely were doing their job and the sad thing is everyone knows that this manager DOES NOT do a good job and could possibly have a problem but no one is speaking up about it. smh Separate from above mentioned - Julie (she got better though)

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5.0
Mar 19, 2024
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CEO approval
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Pros

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Cons

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3.0
Dec 10, 2025
Recommend
CEO approval
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Pros

Job security. People are generally great.

Cons

Job security was high because of so much turnover they couldn't let you go. Less leadership, more reactive management styles. too much red tape to get prospects through to close. Internal teams can hold up customer movements to close. Hourly pay.

1
avatar
Comdata Response
3mo
Thank you for sharing your experience with us. We're glad to know you feel your job is stable and that you have good relationships with your colleagues. A supportive team environment is important to everyone here. We also hear the challenges you mentioned. High turnover, reactive management, and complex processes can make things harder, especially in sales where timing matters. Your feedback about red tape and internal dependencies shows we need clearer ownership, simpler processes, and better teamwork across departments. We're working on these areas as we improve how our sales and support teams work together. We have also taken note of your comments about leadership and pay. We know that steady guidance, active leadership, and fair compensation are important for keeping people engaged and performing well over time. Thank you for being honest and for all the work you do. Feedback like yours helps us see where we can make things better for our sales team.
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