Pros
Good Pay. Good tool. lots to learn. Free food and good office setup.
Cons
1. The support team is new and the team management has no idea of creating a good atmosphere for ppl coming in. 2. They panic and put pressure on the team. 3. Just 15 days and you are expected to know in and out of the commvault tool. 4. Team management should understand what is load balance and look into how many hours people are spending on work and breaks. 5. Some people enjoy 3 tea breaks and 2 food breaks that add up the pressure on other engineers. But management never bats an eye on this. 6. Expecting the quantity is fine, but look into the quality as well. Some people create multiple duplicate cases for an existing case and showcase the count for every week. 7. Please review at least 3 cases of every engineer for every week to see what kind of work is being done by your team. Just don't go by count.
