Worth The Challenge - 3P CAE REPAIR Comcast Employee Review

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive Wages/Salaries, Diverse Choice of Jobs Positions, Flexible, Employee Scheduling, Attentive Management, Great Opportunities To Advance Your Position, Wonderful Paid Training For New Hires, Ongoing Training and Support For All Employees, Ability To Make As Much Commission On Sales/Upgrades, Dedicated Manager Support Line, Helpful Programs To Assist You While Helping Customer, Clear Step By Step Guidance Support For Inputting Orders For Customers, Quality Control For Order Accuracy, Fun Employee Incentives, Department Teams, Friendly Team Incentives completions, New Innovative Product Meetings, Approachable, Management Teams, They Expect Your Best, They Show You The Path, They Are Open To Your Suggestions, They Are Understanding, They Expect Rules To Be Followed, They give you Chances, They have Food Pot Lucks often, Statistics Are Transparent, Call Center Director Welcoming, Smiles, Gets To Know Employees, Open Door Policy., Student Tuition Reimbursement Program, Employee Saving Programs, 401K, Retirement Programs, Know The Value Of Customer Service, Help You Develop Your Own Call Flow, Train You On Their Philosophy Of The Customer Phone Call Flow, It's A Job Where You Can Challenge Yourself, A Job You Can Make Goals, A Job Where You Can Develop Many Skills, It's Certainly An Asset On Your Resume, It's Company In Demand, Job Stability, It Offers Mental Health Support, Honors Employee Specific Needs/Emergencies like Pregnacies /Vehicle Accidrnts/Home Fires With Needed Time Off, Competitive Insurance Packages, This Job Will Make You A Winner, Will Teach You How to Be Responsible, Set Priorities, Time Management, How to lead By ExampleGive Away Lots Of Cool Prizes, Service/Product Employee Discounts, Family Discounts, As Much Over Time As You Want But Under The Legal Amount Considered Too Much, opportunity To Pick Up Hours, A Program For Employees To Swap Shifts, Employees Choice Of Set Schedules, Your Are Seen Not Forgotten/Left Behind, Great Vacation Package, Mindful HR Department, Drive Along With An Instaler For A Day, Regular Breaks And Lunch Breaks, Programs Like Einstein that Will Teach You How To Do Every Aspect Of Your Job Step By Step Even In A Pickle, So Handing, Help You Embrace Your Confidence, Present You With Opportunities/Challenges To Be The Best At Your Job, Introduce You To Capabilities/tools You Weren't Even Aware You Had, The Work Floor Isn't Stuffy , Constructive, Or Intimidating, Open Floor With Roomy Cubicles, Free To Creat Your Iwn Cubicle Persona, Ample Space To Place New Important Product Instruction Orr Details, Erogomy Supportive Employee Chairs And Foot Rest, Carpeted Floors, Comfortable Call Center Thermostat Controlled Environment, Perfect Lighting, Monitors All Around Displaying Calls in Que/Waiting, Display Of Departmental And Individual Stats, Flat Screen TV In Your Cubicle For Referencing Channel Line-ups For Customers, To Watch And/Or Troubleshoot A Pay Per View Event For a Customer. Allow You To Be Yourself, Diverse Work Place, Diverse Cultural Managers. Support Promoting Within The Company, Support EQUAL EMPLOYMENT OPPORTUNITIES (EEO) Work Place And In Their Hiring Opportunities/Process. I swear, Virtual Job Positions, Virtual Job Trainings Benefitisl Team Meeting, Conference Call Opportunity For Virtual Employees To Be Included Participate in Teams Updates, Learning, Information, Upgrades And/or Team Fun, Potlucks, They Notice Support Your Creative Capabilities, Will Use Your Creative Arts, Ideas, Hand Writing all Flow skills In/For Daily Oppositions, There's Never A Reason To Be Afraid Or Intimidated With Your Job Positions Or Duties, Help Us Just A Hand Raise Away, Stock Investment Opportunities. I bet I could name about 50 more wonderful details about this employer.

Cons

Call Center Auto Dialer Fast Paced High Call Volume Late Schedules Can Be A Challenging Job Must Be On The Phone/Call W Customers, must Watch Your Call Handle Time, can be tricky, cause you trouble, Expect You To Be On Time And Present Ready To Work Your Shift you Can't Do What You Want or Say What You Want To Fellow Employees Or Customers, Must Be Polite/Pleasant Even If The Customer Isn't or Presented With Challenges, Work Under Pressure, Make Fast Decisions, Sometimes Decisions You Aren't Comfortable With, Keeping Your Cool, Be Yourself, Even If You Have To Creat A New Self Image, It's Ok To Do That, It Just Self Development, You May Do This 100 x In Your Life Span So Don't Be Afraid Of Change, It Will Benefit You And Take You To New Places. A Call Center Job, Environment Can Be Scary, intimidating, Staying Calm Cool , Collected, Stock Investment Opportunities

Explore other reviews about Comcast

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive vibes. Everyone is nice and kind. There's a lot of activities to keep your work life balanced

Cons

Depending on the team you're on. The work load may vary

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

500
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