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Comcast Reviews
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Brian L. Roberts
3,760 Ratings
Pros
"You also get free cable and internet that at the time was 250 speed" (in 400 reviews)
"Love it great benefits will recommend" (in 1134 reviews)
Cons
"Home work life balance isn’t good" (in 216 reviews)
"Customer are upset about Comcast's customer service" (in 372 reviews)
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"Customer service telesales"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Comcast full-time (Less than a year)
Pros
Great place to work. Very supportive and treats employees well. Great benefits lots of PTO. Lots of bonuses and incentives as well as employee recognition.
Cons
Scheduling can be difficult if you need "mother's hours". It's also a fairly long bus ride if you don't drive.
Comcast 2018-12-10 15:03 PSTHelpful (462)
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"Tons of Opportunity, in your Hands"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Comcast full-time (More than 3 years)
Pros
Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.
Cons
Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?
The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.Comcast 2015-02-28 06:51 PST![Comcast Logo]()
"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Comcast full-time (More than a year)
Pros
Great benefits, free cable, amazing culture, good work/life balance, awesome products, work from home, flexible
Cons
Enormous corporation so there can be some confusion between internal partners
Advice to Management
Better 401K investment options
Comcast 2018-12-10 13:31 PST![Comcast Logo]()
"Tech"
StarStarStarStarStarI have been working at Comcast full-time
Pros
Motivational , room for growth, great communication
Cons
Rules are always changing
Comcast 2018-12-10 07:11 PSTHelpful (2)
![Comcast Logo]()
"Prepare to lose your soul"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at Comcast full-time (More than 8 years)
Pros
Great benefits and perks. Deep discounts on products and services.
Cons
Company no longer cares about its staff. That was replaced with increasing the Net Promoter Score.
Comcast 2018-12-04 11:37 PST![Comcast Logo]()
"Account Executive"
StarStarStarStarStarI worked at Comcast full-time (More than a year)
Pros
Great Support from management annually
Cons
Payout on commissions need to be higher
Comcast 2018-12-09 07:33 PST![Comcast Logo]()
"call center"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Comcast (More than 3 years)
Pros
amazing company with great benefits
Cons
once your in the call center its a black hole you cant leave
Advice to Management
allow call center reps out into other positions
Comcast 2018-12-09 19:31 PST![Comcast Logo]()
"Solid Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at Comcast full-time (More than 8 years)
Pros
Comcast is an ethical company, this is a big deal if you have lived through a non ethical place. Competitive salary and benefits
Cons
Very political and many leaders build fiefdoms. The higher you progress the bigger the target on your back
Comcast 2018-12-08 04:10 PST![Comcast Logo]()
"Telesales"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI worked at Comcast (Less than a year)
Pros
The advantages the company has.
Cons
Many people complained about the way the incentive was paid out but it didn’t bother me.
Comcast 2018-12-07 11:11 PST![Comcast Logo]()
"Review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Comcast full-time
Pros
Great benefits
Great schedules
Great trainingCons
None this is a great place to work.
Comcast 2018-12-06 07:26 PST
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