Comcast Reviews | Glassdoor

Comcast Reviews

Updated July 19, 2018
7,365 reviews

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3.5
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
3,566 Ratings

7,365 Employee Reviews

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Pros
Cons
  • "work life balance was a challenge with all the expectations" (in 201 reviews)

  • "Customer are upset about Comcast's customer service" (in 370 reviews)

More Pros and Cons

  1. Helpful (2)

    "Opportunity to Grow- Especially if You Can Relocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 5 years)

    Pros

    Comcast promotes high performers and the best talent, preferring to promote from within. Get in the door, and you can build your own future, especially if you're willing and able to take on stretch projects. Great benefits and people. Top opportunities may require you to relocate to a top market.

    Cons

    The pace can be overwhelming at times, and the expectations are high. Everything is measured - which isn't bad, but it means your performance will be graded against agressive goals for your function/department, which can be challenging to achieve.


  2. Helpful (453)

    "Tons of Opportunity, in your Hands"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Philadelphia, PA
    Current Employee - Marketing Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

    Cons

    Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?

    The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

  3. "Outside sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (Less than a year)

    Pros

    The pay is amazing also you get free courtesy services

    Cons

    There is no downside of working here everything in this company is amazing

    Advice to Management

    The time I worked at Comcast management was amazing I have nothing negative to say about this company


  4. "Great Career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Xfinity Sales Professional in Sandy, UT
    Former Employee - Xfinity Sales Professional in Sandy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than 3 years)

    Pros

    Great benefits and pay. Relaxed schedule. Lots of down time in the field but always work hard during prime hours . Real opportunity to make 100k a year if you work hard and stay motivated.

    Cons

    Not much besides they constantly change deals for customers and not in the best way.

    Advice to Management

    Stay positive and remember that you were in our shoes before, most DSM were XSP who moved up. Find ways to motivate your team and find a common goal and interest in your teammates. Don’t be a Manager! Be a leader!


  5. "Commtech 4"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Technician
    Current Employee - Communications Technician
    Recommends
    Approves of CEO

    I have been working at Comcast full-time (More than 5 years)

    Pros

    Work at your own pace while maintaining a set schedule
    Management is good

    Cons

    worklife balance is tuff if you dont plan your days better.


  6. "Good opportunity."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comcast full-time

    Pros

    Working on your own is nice, benefits are decent, perks like tv and internet are great, over all decent culture.

    Cons

    Work load issues can get frustrating.


  7. Helpful (1)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast full-time

    Pros

    Collaborate, supportive atmosphere. Forward thinking, creative, and flexible.

    Cons

    There are a lot of politics you need to navigate.

  8. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Trainer in Baltimore, MD
    Current Employee - Corporate Trainer in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than 10 years)

    Pros

    Great medical and 401k plans. Employers also receive free internet and cable tv service as well as discounted home phone and home security.

    Cons

    Very fast paced environment. Must be able to handle change and quick turnarounds.


  9. "Good company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time

    Pros

    Great Benefits for family

    Cons

    No pension plan. 401k match instead.

    Advice to Management

    Job titles are worded different from other companies. Difficult to compare salary with other companies.


  10. Helpful (1)

    "Ups and Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Agent in Atlanta, GA
    Current Employee - Telesales Agent in Atlanta, GA

    I have been working at Comcast full-time (More than a year)

    Pros

    Great benefits and people

    Cons

    Too many changes and misleading information


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