Comcast Reviews | Glassdoor

Comcast Reviews

Updated January 19, 2019
7,846 reviews

Filter

Filter


3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
3,810 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Home work life balance isn’t good" (in 218 reviews)

  • "It’s a customer service position so it gets stressful" (in 375 reviews)

More Pros and Cons

  1. "Telesales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Comcast (Less than a year)

    Pros

    The advantages the company has.

    Cons

    Many people complained about the way the incentive was paid out but it didn’t bother me.


  2. Helpful (465)

    "Tons of Opportunity, in your Hands"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Philadelphia, PA
    Current Employee - Marketing Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

    Cons

    Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?

    The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

  3. "Work life, home life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Hamilton, OH
    Current Employee - Project Coordinator in Hamilton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Company is big on wok life, home life balance.

    Cons

    There are not many cons to this position or the company

    Advice to Management

    Continue to encourage employees to improve on their knowledge base


  4. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Great benefits, a ton of job opportunities

    Cons

    Employee tools could be better


  5. "Solid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer - Front End in Philadelphia, PA
    Current Employee - Software Engineer - Front End in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Comprehensive benefits, excellent 401k match, employ stock purchase opportunities, subsidized or free Xfinity services, great office space and food, lots of opportunity to grow and share knowledge. Good people with good intentions.

    Cons

    Slow to build, release, and deploy. Business slow to adopt good ideas. Too many stakeholders. Groupthink in some teams.

    Openly politically partisan (Left/Democratic) in a lot of teams. It can be frightening and exclusive towards conservative families like mine (a practicing Catholic).

    Advice to Management

    Work on being truly nimble and forward-thinking.

    Do more to either prevent politics in the workspace, or have repercussions for political hostility.


  6. Helpful (2)

    "Retail Sales Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Professional in Houston, TX
    Current Employee - Retail Sales Professional in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Great company with great benefits.

    Cons

    Most political company I've ever worked for in the sense that to move up, you have to really befriend the higher management.

    Advice to Management

    Being friends with employees shouldn't determine a promotion.


  7. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Philadelphia, PA
    Current Employee - Sales Consultant in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 5 years)

    Pros

    Benefits, courtesy services, and best products and services. The culture is pretty inclusive and family oriented.

    Cons

    Depending upon the job, you may have to work nights and weekends. In sales it is a challenge participating in some of the activities held by the company.

    Advice to Management

    Help your employees advance, even if it is outside of your department.

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast (More than a year)

    Pros

    Family oriented workspace and fun place to work

    Cons

    Unorganized and terrible supervisors. Say they hire from within but really dont.


  9. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retention Specialist
    Current Employee - Retention Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 5 years)

    Pros

    Great Company. Good pay and great benefits!

    Cons

    Stressful position in retention. Customers aren't always kind.


  10. Helpful (1)

    "Project Coordinator Comcast Enterprise Services"

    StarStarStarStarStar
    Former Employee - Project Coordinator in Tampa, FL
    Former Employee - Project Coordinator in Tampa, FL
    Recommends

    I worked at Comcast full-time (More than a year)

    Pros

    Open communication with Supervisors
    Easy access for training and growth
    Emphasis on technical knowledge

    Cons

    Will always be a major corporation first. Very susceptible to layoffs.