Comcast Reviews | Glassdoor

Comcast Reviews

Updated August 14, 2018
7,428 reviews

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3.5
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
3,598 Ratings

7,428 Employee Reviews

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Pros
Cons
  • "work life balance was a challenge with all the expectations" (in 204 reviews)

  • "Customer are upset about Comcast's customer service" (in 368 reviews)

More Pros and Cons

  1. "BAE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Account Executive in Sandy, UT
    Former Employee - Business Account Executive in Sandy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than a year)

    Pros

    Had a great experience at Comcast, felt like my local management team truly cared about my success and career development. Local management and coaching teams even corporate trainers and coaches cared about our success and development and success. Pay was good opportunity was good in the right areas.

    Cons

    It depends on the region and it's leadership. My regional and divisional leadership seemed to look more at numbers provided by finance and not by the guys on the ground. Sales and local leaders would give solutions to problems and also try to correct bad Intel which was disregarded. Advancing in the company can be tricky if you aren't well connected but that's life in general.

    Advice to Management

    Listen to the guys on the ground they see stuff everyday and have good data. To be honest though everything else is pretty awesome didn't really want to leave but the opportunity for sales was gone.


  2. Helpful (454)

    "Tons of Opportunity, in your Hands"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Philadelphia, PA
    Current Employee - Marketing Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

    Cons

    Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?

    The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

  3. "A decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time

    Pros

    Good benefits, above average pay

    Cons

    Home work life balance isn’t good

    Advice to Management

    B/A


  4. "Field Rep residential sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Trainer in Puyallup, WA
    Current Employee - Senior Sales Trainer in Puyallup, WA

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Incentives, gas reimbursement, rewarding if successful at sales process, company recognition

    Cons

    Lots of driving, rejection, walking all day, most women who attempt this job usually quit due to safety, out alone especially at night knocking doors.

    Advice to Management

    So far so good


  5. "x"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great environment and great people

    Cons

    performance raises are lower than expected


  6. "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Englewood, CO
    Current Employee - Network Engineer in Englewood, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    great support from co-worker and boss, free perks from the company

    Cons

    No support from sales/PMOs, they have no idea on back office process and often push you to make changes that you should not do. Lower pay compare to Spectrum.


  7. "Dispatch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Houston, TX
    Current Employee - Dispatcher in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 8 years)

    Pros

    good job, best job ever

    Cons

    none at all, good job

    Advice to Management

    keep doing what you doing

  8. "Outside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comcast full-time

    Pros

    Great benefits, discounted employee services at home

    Cons

    There were no cons to this position


  9. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Memphis, TN
    Former Employee - Account Executive in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, good pay and good benefits

    Cons

    Micro managed with lots of meeting


  10. "Love this Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time

    Pros

    Great Culture at this company

    Cons

    Management never around for support


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