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Brian L. Roberts
3,764 Ratings
Pros
"You also get free cable and internet that at the time was 250 speed" (in 400 reviews)
"Love it great benefits will recommend" (in 1134 reviews)
Cons
"Home work life balance isn’t good" (in 216 reviews)
"Customer are upset about Comcast's customer service" (in 372 reviews)
![Comcast Logo]()
"great"
StarStarStarStarStarI worked at Comcast full-time
Pros
This is great place to work to get your foot in the door in the telecommunications world
Cons
the pay is very is low compared to other cable companies
Advice to Management
to up the pay for the technicians so they can stop leaving and going to the competitor for better pay
Comcast 2018-12-15 16:25 PSTHelpful (462)
![Comcast Logo]()
"Tons of Opportunity, in your Hands"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Comcast full-time (More than 3 years)
Pros
Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.
Cons
Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?
The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.Comcast 2015-02-28 06:51 PST![Comcast Logo]()
"CSR"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Pros
Great benefits, great advancement opportunities and nice people to work with$
Cons
Not all managers are great there.. Many of them saw their staff as competition making it hard to ever promote any higher than the person you work for.
Advice to Management
Stop playimg favorites and consider work ethic
Comcast 2018-12-15 06:30 PST![Comcast Logo]()
"Mdu xfinity sales associate"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Comcast full-time
Pros
Flexibility, work life balance, pay
Cons
Hard to hit target
Comcast 2018-12-14 22:27 PST![Comcast Logo]()
"Lovvvve it"
StarStarStarStarStarPros
great place to work
Cons
very fast paced
management dont listen some time
no other
nothing
nothing
nothingComcast 2018-12-13 12:45 PSTHelpful (3)
![Comcast Logo]()
"Prepare to lose your soul"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at Comcast full-time (More than 8 years)
Pros
Great benefits and perks. Deep discounts on products and services.
Cons
Company no longer cares about its staff. That was replaced with increasing the Net Promoter Score.
Comcast 2018-12-04 11:37 PST![Comcast Logo]()
"Direct sales"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Comcast full-time (More than a year)
Pros
Innovative and have set up a great culture for success
Cons
Movement from sales positions to different roles within the company is limited
Advice to Management
Continue learning and coaching as you do to maintain the culture that Xfinity has created.
Comcast 2018-12-12 07:49 PST![Comcast Logo]()
"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Comcast full-time (More than a year)
Pros
Great benefits, free cable, amazing culture, good work/life balance, awesome products, work from home, flexible
Cons
Enormous corporation so there can be some confusion between internal partners
Advice to Management
Better 401K investment options
Comcast 2018-12-10 13:31 PST![Comcast Logo]()
"Customer service telesales"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Comcast full-time (Less than a year)
Pros
Great place to work. Very supportive and treats employees well. Great benefits lots of PTO. Lots of bonuses and incentives as well as employee recognition.
Cons
Scheduling can be difficult if you need "mother's hours". It's also a fairly long bus ride if you don't drive.
Comcast 2018-12-10 15:03 PST![Comcast Logo]()
"Tech"
StarStarStarStarStarI have been working at Comcast full-time
Pros
Motivational , room for growth, great communication
Cons
Rules are always changing
Comcast 2018-12-10 07:11 PST
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