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Comcast Reviews

Updated October 15, 2018
7,603 reviews

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3.5
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
3,697 Ratings

7,603 Employee Reviews

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Pros
Cons
  • "Home work life balance isn’t good" (in 214 reviews)

  • "Customer are upset about Comcast's customer service" (in 372 reviews)

More Pros and Cons

  1. "Family environment"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Business Account Executive in Bothell, WA
    Current Employee - Business Account Executive in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    Great environment to work in

    Cons

    Little too fast paced, look at you as number

    Advice to Management

    Better new hire training slow it down


  2. Helpful (458)

    "Tons of Opportunity, in your Hands"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Philadelphia, PA
    Current Employee - Marketing Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

    Cons

    Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?

    The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

  3. "Comm Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Comcast full-time

    Pros

    Good Benefits , decent hours ,

    Cons

    to many hands in the cookie jar

    Advice to Management

    make things simpler and let local people make decisions


  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Comcast full-time

    Pros

    Benefits, company vehicle, all the tools you need.

    Cons

    Dispatch could be frustrating at times.


  5. "Great for the most part except......."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR-1 in Lebanon, PA
    Current Employee - CSR-1 in Lebanon, PA
    No opinion of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    Great benefits, opertunities to advance within, diverse, co-workers

    Cons

    Pay and the comission scale

    Advice to Management

    Come up with either a better commission structure or offer hourly


  6. "If you want to grow, Comcast is where to do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time

    Pros

    Great growth opportunity with Tuition reimbursement, complimentary services, great retirement planning, discounted stock purchase, legal benefits all while being a strong member in community

    Cons

    Generally have to move laterally, to gain additional experience, prior to moving up. Not a very clear linear path in promotion- if you understand that no other Cons!


  7. "Sales Consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast part-time

    Pros

    Benefits
    Ability to grow
    Time
    Free Cable
    Location
    Fortune 50 Company

    Cons

    Communication
    Ability to move up
    Frustrated customers

  8. "Great pay , hr is not that great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Retention Agent in Sterling Heights, MI
    Former Employee - Customer Retention Agent in Sterling Heights, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Comcast full-time (Less than a year)

    Pros

    Great pay good commission good co-workers

    Cons

    Had to leave for family medical reasons, told me I could be rehired as soon as the issue was resolved. Months later I reapply and I talk to a recruiter who says I'm ineligible for rehire and my old mangers ignore my emails

    Advice to Management

    Don't make promises you can't keep


  9. "Windows admin"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comcast (Less than a year)

    Pros

    its a good company overall

    Cons

    they dont care about contractors


  10. "Xfinity Sales Professional"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast full-time

    Pros

    Ability to earn a great income.

    Cons

    Constant changes in how money is earned.


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