Comcast Reviews

Pros

Great benefits, nice bonus, great people

Cons

i dont have any cons at this time

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

Pros

Competitive pay, great benefits, and overall they care about their employees wellbeing, job satisfaction and career growth. They are very progressive with diversity and inclusion and strive for pay equality and equal career opportunities across gender and ethnic backgrounds (which is awesome!).

Cons

It's unfortunate Comcast has a negative reputation in a lot of the community, but their working hard to turn that around. Sometimes working for Comcast can be irritating when you tell someone who you work for and the first thing they say is "Oh why are they so expensive!?", or something like that. To which I don't know, because that's not the area I work in, but it's irritating being associated with those questions right off the bat.

Pros

Comcast is taking great strides to be inclusive across the most disadavantaged groups in the US, and as many ethnic groups as possible in all locations, both in and outside the US. The company is launching various large projects to reach out to various communities- Asians, Africans, Natives, etc.- to uplift those communities economically and educationally. Every dept at Comcast is participating.

Cons

Large company so it is challenging to get to the best person to answer specific questions at times.

Pros

The benefits are stellar and include premium health insurance, deeply discounted services, and ample PTO.

Cons

When the pandemic hit, mid-management level leadership took the opportunity to give an ultimatum: take on a new role with 5x the work for a 2% raise or submit a voluntary resignation when they were eliminating the original role. When asked if we were able to negotiate pay, we were denied. They gave us the ‘offer letter’ a day before it was due. When I brought up the unfair practices to leadership, I was told that I should be grateful for being offered a ‘raise’ and the opportunity to keep my health insurance...in the first month of quarantine. Also managers will take ideas you share with them in good faith and take credit when they share them with higher leadership. This team was seen as the ‘elite customer service group’ for the entire customer experience organization, but due to new leadership and cost cutting practices, they are now a digital call center.