Very decent job - Customer Service Representative (CSR) Con Edison Employee Review

3.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

3 raises a year Mostly remote Not really micromanaged Mostly a comfortable job

Cons

Some customers are very rude We’re called to work in office for a full week some months Need more vacation days yearly

Explore other reviews about Con Edison

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Management support Positive and inclusive work culture

Cons

Risk averse and hierarchical decision making, which makes sense for a regulated company.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work, Can get rehired as intern.

Cons

Some managers will make you do all of their work and try to take credit for it.

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