Demoralizing, toxic place to work. - Physician Concentra Employee Review

Concentra only cares about numbers ($), not about patients or providers. The EMR drastically slows your ability to see patients, keeping them waiting up to 2-3 hours, all the while the daily numbers are constantly being announced in an effort to get more patients through the clinic. The executives spout off language that makes it sound like they are caring people, however their actions never align with this language. There is a huge turnover of providers at all levels, from medical assistants to specialists. The slow EMR and the extremely slow process of getting procedures approved keeps you from being able to provide your best care, and slows the recovery process of the patient. The oversight of providers by management not present in the clinic, or even in the state, is extremely frustrating. They are managing so many clinics and providers that they can't track who was informed of which changes, and when you don't comply with a change that was never told to you, you are reprimanded for it. Not only are you reprimanded for not knowing or doing something you weren't informed of, they will do it via email and CC at least 5 people in your clinic, as well as several others in the company. It's extremely demoralizing.