Concentra Reviews | Glassdoor

Concentra Reviews

Updated July 19, 2018
593 reviews

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2.9
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Concentra President and CEO Keith Newton
Keith Newton
129 Ratings

593 Employee Reviews

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Pros
Cons
  • "Uncaring upper management and all about the money" (in 34 reviews)

  • "Care suffers and it creates a poor work/life balance as staff struggles to meet excessive efficiency goals" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (12)

    "One of the best companies I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Dallas, TX
    Current Employee - Corporate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentra full-time (More than 5 years)

    Pros

    1. You get out what you put in. Internal promotions are common in corporate. People stay for their entire careers because there’s a lot of opportunity.

    2. You can easily move between teams. I know people who have started out in customer service and moved to sales, others who started in a clinic and moved to operations, and others who moved from their original team to start their own for a new product or service.

    3. On some teams, it’s a very startup-like environment. What might be a 100-person organization in a company of similar size is 10 or fewer here. It means there’s a lot to do, but also a lot of opportunity to impact things and get great experience, especially for people just entering the workforce. It’s an excellent place to grow.

    4. It’s a small company at heart. Don’t be fooled by the number of employees. The corporate office is small, and everyone knows everyone else. Photos of employees and their families line the walls, and people really do make an effort to be kind and welcoming, especially to new hires.

    5. In corporate, most teams offer flexible schedules and remote work days. Strong family focus. Free perks: onsite gym. Not free, but still perks: onsite dry cleaning, daycare, cafeteria.

    Cons

    Healthcare is hard at the corporate level. There’s a huge amount of information to learn, and while you’ll come out with a lot of transferable knowledge, the learning curve can be steep. This isn’t exclusive to Concentra, but just be aware if you’re coming from another industry. Everyone will help you get up to speed, but it does take longer than in less complex industries.

    Advice to Management

    Do good things!

    Concentra Response

    Aug 11, 2017 – Director, Talent Management

    Thanks so much for leaving a review. We appreciate the comprehensive information you have shared for others to see. These are some of the many reasons we believe Concentra is a great place to work.


  2. "ACOD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentra full-time

    Pros

    Great company to work for.

    Cons

    I do not have any cons.

  3. "Physical Therapy Aide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Therapy Technician in Lake Oswego, OR
    Current Employee - Physical Therapy Technician in Lake Oswego, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentra full-time (More than a year)

    Pros

    Pays well/ better than other comparable positions, moving within the company is encouraged, bonuses and raises are fair,

    Cons

    training is subpar, locations in Portland are chronically understaffed


  4. "CRT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    I worked at Concentra full-time

    Pros

    A lot of skills to develop that can be helpful if you decide to move on and want to become more marketable

    Cons

    Not enough medical staff (Doctors and mid level providers) to see patients in timely manner, resulting in poor patient experience due to wait time. However, this was being actively mitigated at the time I was employed at this facility.

    Advice to Management

    Keep doing what you're doing! You were heading in the right direction and positive change takes time and trial/error.


  5. "Bilingual Front Office Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Concentra full-time

    Pros

    Family oriented, team players, lovely staff

    Cons

    Walk in clinic therefore schedule was never consistent


  6. Helpful (1)

    "I love the job, the company not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Radiologic Technologist/Medical Assistant in Lexington-Fayette, KY
    Current Employee - Radiologic Technologist/Medical Assistant in Lexington-Fayette, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Concentra full-time (More than 5 years)

    Pros

    Fulfilling job, mostly great coworkers

    Cons

    Pay below going rate for radiographers. Insurance sucks. The company says its all about patient care and your site is graded on it, but it's really about the all mighty dollar. If your site revenue is less than the year before then everyone gets hours cut and therefore patient wait times are longer and patient care suffers because less workers. They have made the possibility of bonuses harder to earn and cutting workers has made it worse. These rule and budget makers have never cared for a patient and set really unrealistic goals and don't let you have the supplies needed to reach the goals.

    Advice to Management

    Care about patients and less about how much the higher ups get paid.


  7. Helpful (1)

    "Don't go there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Concentra full-time

    Pros

    Everything has been decided by executives far above.

    Cons

    No one really cares about the patient, the employees or medical care -- it's all about the money.

    Advice to Management

    Talk to your clinic staff -- maybe your terrible annual turnover rate will improve.

  8. "A decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Referral Coordinator in Plano, TX
    Former Employee - Referral Coordinator in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Concentra full-time (More than a year)

    Pros

    They had a good training program.
    People are friendly.

    Cons

    It was difficult to get transitioned from a temporary to a permanent employee.


  9. "EMT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentra full-time

    Pros

    I really enjoy working for Concentra. It is a very fast-paced job, so if you are not willing to work hard it probably will not be a good fit. Love the coworkers and having a hand in helping others.

    Cons

    My legs get tired from constantly moving.


  10. "Physical Therapist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Concentra full-time

    Pros

    Good co-workers, manual therapy certification

    Cons

    Pay and not able to provide high quality care due to patient volumes

    Advice to Management

    Encourage and help advancement


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