Great but.... - Front Desk Associate Concentra Employee Review

3.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible with my hours, allowed me to fairly manage between my other job and this job. Great team Great pay True 9-5 with no weekends

Cons

The patients were obnoxious and made the job hard some days. Short staffed which affect wait times, which eventually fell on the front desk associate's shoulders when it came down to the patient interactions. Was forced to train for tasks that were outside of job description.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

See reviews by: Helpful|Rating|Date|All