A word of warning - Anonymous employee ConnectWise Employee Review

1.0
Oct 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The good people (and old-timers) outnumber the toxic ones. Technology has generally kept up with the times, but it varies by product.

Cons

There are some toxic individuals and managers who have near-total immunity because of their relationships with leadership . Your experience here will vary greatly by business area, but the sheer volume of bullies means they're spread pretty widely. The company has been going through some struggles in recent years... the private equity owner takes the profits which otherwise would be reinvested into the business or paid as salary. I did not listen to the reviews on GD... if I only could go back in time and warn myself! So I am warning you, humble reader...

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ConnectWise Response
7mo
Thank you for your feedback. We are sorry your experience has not been one reflective of who ConnectWise is. We have zero tolerance for any behavior that violates our code of conduct, regardless of title/position in the company. Help us maintain the culture we believe in, and reach out to us directly to discuss your concerns (hr@connectwise.com).

Explore other reviews about ConnectWise

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, decent pay, great benefits.

Cons

Communication from management could be slow at times but nothing major.

4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The Technical Sales leadership team has been one of, if not the best, departmental leadership teams at the company for the last several years, full of people who truly care and will do anything for you, and while some of those faces have changed recently, that still holds true. Additionally, the entire department has a collaborative, team first approach to work. Even more critically, as a sales engineer or leader, you are exposed to so many varied applications that it is invaluable experience, even if you eventually go to another SaaS vendor inside or outside of the space.

Cons

There is a lot to learn and you have to truly tap into both sides of the role to be successful, i.e. both the "sales" and the "engineer" sides of the coin. In reality, that is a challenge most sales engineers if they are being honest with themselves, normally their comfort/strengths lie in one or the other. But the leadership team and the other SEs will help you get there, so you are not on an island by any means.

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