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ConnectWise

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ConnectWise

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ConnectWise Reviews

Updated Sep 26, 2022

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Found 586 of over 627 reviews
3.9
77% Recommend to a Friend
ConnectWise CEO Jason Magee
85% Approve of CEO

Found 585 of over 627 reviews

3.9
77%
Recommend to a Friend
85%
Approve of CEO
ConnectWise CEO Jason Magee
Jason Magee
203 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of ConnectWise and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years

    Great Company

    Sep 7, 2022 - Senior Account Executive in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, work from home, hang with my dog.

    Cons

    None. The cons are the same with every company.

    Continue reading
    1 person found this review helpful
  2. 4.0
    Former Employee, more than 1 year

    Good company

    Sep 26, 2022 - Technical Support 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You’ll be learning a lot and work with amazing technologies

    Cons

    I got stuck at night shift for over a year

    Be the first to find this review helpful
  3. 4.0
    Former Employee

    Great place

    Sep 20, 2022 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team energy and perks.

    Cons

    Some management issues at the time

    1 person found this review helpful

    ConnectWise Response

    Director HR Operations

    CW colleagues have great energy and we have an amazing company culture. We offer so many perks we are always looking to add more!

  4. 2.0
    Former Employee, more than 1 year

    Lack of Work Life Balance

    Sep 19, 2022 - Partner Development Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Market leader, access to prospects, customers and quality 3rd party software to sell

    Cons

    Lack of job security, long hours, chained to Zoom and Desk. Management changes direction weekly with leadership getting into the weeds instead of leading and steering the organization for growth and long term value. Very short term focus created by Thoma Bravo Private Equity. They are trying to squeeze every last dime of profit in the short term for their exit strategy. CRO comes from Computer Associates (CA) who purchased companies, killed innovation and milked existing customers.

    Continue reading
    Be the first to find this review helpful
  5. 2.0
    Former Employee

    A shell of a formerly good company to work for

    Sep 17, 2022 - Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - A good entry level company for young engineers to get their feet wet… just don’t hang around too long - the occasional hockey tickets were a nice perk, one of the few things I miss - Training budget was decent. Most things I requested were approved

    Cons

    - Turnover is very high. A lot of company knowledge has walked out the door with seemingly little attempt by upper management to try to retain them - Pay is well below market for most positions , making it harder to back fill. Some teams are severely understaffed and not being fairly compensated for the additional workload - Company either lacks a solid vision in recent years, or does a poor job of conveying it to all teams - Documentation is poor among engineering departments

    Continue reading
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  6. 5.0
    Current Employee, more than 1 year

    Great place to work

    Aug 25, 2022 - Team Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for Work from home 100% Great atmosphere Room to advance if you choose Compensation is great

    Cons

    Need more people to feel roles. Some days there is too much to do in a day Benefits could be a little better

    1 person found this review helpful
  7. 5.0
    Current Employee, less than 1 year

    Very Friendly Managers and Co-workers

    Aug 21, 2022 - Help Desk Tier-1 in Roanoke, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly and Helpful work environment

    Cons

    Lack of opportunity to move up

    1 person found this review helpful
  8. 4.0
    Current Employee, more than 1 year

    Great place to work

    Aug 20, 2022 - Data Analyst in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and great people nice office too

    Cons

    Pay could be higher and cheaper insurance would be nice.

    1 person found this review helpful
  9. 4.0
    Current Employee, more than 8 years

    Solid Company

    Aug 18, 2022 - Anonymous Employee in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Good benefits - Strong vision - Many good leaders

    Cons

    - Communication - A lot of job cuts recently to offshore - Below industry pay

    1 person found this review helpful
  10. 5.0
    Current Employee

    Good

    Aug 8, 2022 - Business Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good excellent outstanding cool fun

    Cons

    No cons the company is good

    Be the first to find this review helpful

    ConnectWise Response

    Agree, agree, agree, agree, agree! We're thankful you're here.

Viewing 1 - 10 of 585 Reviews
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ConnectWise Reviews FAQs

ConnectWise has an overall rating of 3.9 out of 5, based on over 627 reviews left anonymously by employees. 77% of employees would recommend working at ConnectWise to a friend and 78% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, ConnectWise employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ConnectWise. This rating has improved by 6% over the last 12 months.

77% of ConnectWise employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ConnectWise 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at ConnectWise to be career development, benefits, culture and the cons to be senior leadership, compensation, management.

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Glassdoor has 627 ConnectWise reviews submitted anonymously by ConnectWise employees. Read employee reviews and ratings on Glassdoor to decide if ConnectWise is right for you.