ConnectWise Reviews | Glassdoor

ConnectWise Reviews

Updated October 15, 2018
227 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ConnectWise President and CEO Arnie Bellini
Arnie Bellini
176 Ratings

227 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Free lunch at select lunch cafes" (in 49 reviews)

  • "We definitely work hard play hard and I wouldn't have it any other way" (in 10 reviews)

Cons
  • "As has been mentioned in other reviews, when you are growing so fast, sometimes there is growing pains from that" (in 17 reviews)

  • "Work/life balance is taking a negative turn for some departments" (in 6 reviews)

More Pros and Cons

  1. "You'll wish you got here sooner!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Tampa, FL
    Current Employee - Talent Acquisition Specialist in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time (Less than a year)

    Pros

    -Exceptional new colleague orientation and training.
    -Great perks! Free lunches, flexible PTO, paid company outings and trips, fully-stocked kitchen, and more.
    -Friendly colleagues who work hard, but also know how to have fun.
    -Managers and Executives who value their colleagues and treat them with respect.
    -Transparency from the top as far as company strategy.
    -Strong values and mission that is practiced day-to-day.

    Cons

    -None that come to mind!


  2. Helpful (1)

    "Good Company Having Trouble Elevating to Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time (More than 3 years)

    Pros

    - Perks of flashy company (unlimited PTO, daily free lunch, etc.)
    - Room for advancement due to rapid growth
    - Enough different products and tech to find something interesting

    Cons

    - Middle management and individual contributors subject to vision changes from executive leadership that occur too often
    - Remote offices still not fully integrated into company culture leading to employees there feeling less valued
    - Highly varying talent levels across departments (it's clear the company was in hyper growth mode at one point and hired individuals that couldn't get in the front door today simply because they had no other choice at the time)

    Advice to Management

    - Company vision needs to be solidified; give development and product management more time to realize their vision
    - Figure out how to be more inclusive of remote offices

  3. Helpful (2)

    "Best Place I've Ever Worked!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time

    Pros

    Upbeat atmosphere with great perks and a respectful work environment

    Cons

    With any company experiencing growth and expansion, there is always the concern of making all locations feel like one big team


  4. Helpful (1)

    "Good Stop-Gap Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Specialist in Tampa, FL
    Former Employee - Desktop Support Specialist in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at ConnectWise full-time (More than a year)

    Pros

    Lots of free food, mostly non-perishable snacks and drinks, tons of free caffeine. Laid back atmosphere. Good relationships with colleagues and managers. Pretty flexible hours.

    Cons

    Almost everyone under market value pay. Depending on department, external expert training was promised and none of it came to fruition. Honestly felt really disingenuous. Managers are definitely trying to get the most out of you for 9-18 months, before you realize you're underpaid by 15-20k. Oh, and get ready to move desks every 4 months to one of four buildings for no logical reason at all. Some teams have moved 6 times in 2 years...

    Advice to Management

    Train your employees and deliver on what you say. The company will save money with less turnover.


  5. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ConnectWise full-time

    Pros

    Free Launch
    Good Benefits
    Nice atmosphere

    Cons

    No major cons come to mind

    Advice to Management

    none


  6. Helpful (5)

    "Management Support/Career Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bothell, WA
    Current Employee - Anonymous Employee in Bothell, WA
    Doesn't Recommend

    I have been working at ConnectWise full-time (More than a year)

    Pros

    Great culture, brought on the people who work here and not the people who manage.

    Cons

    Management will not promote you if you do not have the right heart for the position. Seems to hire outside candidates vs promoting from within.

    Pay is very low for the industry standard in the Puget Sound area. Hard to maintain a position when you are qualified for far better companies that pay a deserving wage and promote and help staff develop a career at that company. Not so much here.

    Advice to Management

    Loyalty to a company has to go both ways


  7. Helpful (4)

    "I love coming to work every day."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Tampa, FL
    Current Employee - Sales Engineer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time (More than 3 years)

    Pros

    I’ve been with ConnectWise for over four years and am on my third team. A lot of the people who were here in the beginning, in the original office, are still around and thriving. The company is big on promoting from within and allowing colleagues to explore their career path at CW. I found this to be very valuable as I started while I was in my early twenties. Many of the employees are younger but even the seasoned vets are young at heart. I love working for a global company in the channel that still feels like a start up. Sales gets all the benefits.

    Cons

    As is the case in the channel and technology as a whole, leadership is full of old white men. We need to do a better job of cultivating and hiring women and people of color. Say what you want about Arnie, but he doesn’t affect anyone’s day to day unless you’re in upper management. Pay could be better but a matching 401k and free breakfast and lunch offset that. The culture in the Tampa office is fragmented. Now that we’re in 4 buildings, some teams feel less energized.

    Advice to Management

    Continue to develop for new sales and not just existing partners. If we are going to preach these technology squares, the product teams need to follow through so we can sell to ALL of the squares.

  8. Helpful (5)

    "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at ConnectWise full-time

    Pros

    Free lunches. Good culture.

    Cons

    No support from management. Department ran like a sorority house. If you are liked by the “in crowd” you will not have any issues. If not.....

    Advice to Management

    Need to revamp management in finance department.


  9. Helpful (11)

    "Like working in a middle school playground."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Tampa, FL
    Former Employee - IT Project Manager in Tampa, FL
    Doesn't Recommend
    Approves of CEO

    I worked at ConnectWise full-time (Less than a year)

    Pros

    Casual, perhaps TOO CASUAL, work environment. Free food.

    Cons

    Where do I start? The single most unprofessional place I have ever worked. It's like a bunch of kids fighting at recess. The lack of respect and professionalism is unparalled. Pay is mediocre. ( I left and got a 30k raise at my next job ).

    Advice to Management

    Hire managers based on skill, not on favoritism or length of service.


  10. "CSR"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ConnectWise full-time

    Pros

    good company lots of benifits and great workplace

    Cons

    none at all just the hiring process could be cleaned up


Showing 227 of 231 reviews
Reset Filters