ConnectWise Reviews | Glassdoor

ConnectWise Reviews

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Found 232 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
80%
Approve of CEO
ConnectWise CEO Arnie Bellini
Arnie Bellini
179 Ratings
Pros
  • "Free lunch at select lunch cafes(in 49 reviews)

  • "We definitely work hard play hard and I wouldn't have it any other way(in 10 reviews)

Cons
  • "As has been mentioned in other reviews, when you are growing so fast, sometimes there is growing pains from that(in 17 reviews)

  • "They wont let you work from home(in 5 reviews)

More Pros and Cons
  1. Great place to start

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Instructional Designer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time for more than 6 years

    Pros

    Fun, but hard-working culture. Willing to give young talent a chance.

    Cons

    Not the best at retaining talented senior staff.

    Advice to Management

    Workl on retaining good leadership.

  2. ConnectWiser

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at ConnectWise full-time for more than 2 years

    Pros

    -Growing -Culture events -Free lunch everyday -Internal Opportunities

    Cons

    -Communication doesnt always make it all the way down -Low salaries compared to averages

  3. Helpful (3)

    Taken on the whole, good things are happening...

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time for more than 2 years

    Pros

    Subsidized Lunch Nice 401k Match Casual Working Environment Free Snacks and Caffeine Flexible Time Off Plan

    Cons

    Colleagues that only have professional experience working at ConnectWise. Lack of standardization of job roles, titles, and pay bands. HQ campus is spread out across four different buildings. Large number of departmental/divional silos. Sometimes they run out of Monster.

    Advice to Management

    Too often ConnectWise seems to be staffed with colleagues that don't have outside experience, which leads to them doing things outside of the norm just because they don't know any better. There are certain standards, etiquettes, and behaviors that only come with outside experiences, and those things should be cultivated by hiring both experienced colleagues along with inexperienced colleagues. Leaning too far to the inexperienced...

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  4. Helpful (4)

    Average software company with all the usual employee perks

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ConnectWise full-time for more than 2 years

    Pros

    The company has a start-up feel with lots of energy. In a great location just outside of downtown Tampa in a nice corporate park, close to major highways. They offer a daily lunch stipend that can be used at the on-site cafeterias and restaurants. Break roomhs are also stocked with snacks and beverages. Lots of social events and annual trips. Arnie is energetic and has good vision for the company as a whole.

    Cons

    The business unit that I worked under was riddled with novice and inexperienced managers. Arnie's vision and message rarely made it down to our level as it was obscured by business unit leader antics and politics. Managers made bad business decisions and were more concerned with funding monthly drinking parties than investing in the employees and long term business goals. SALARY: low, not competitive, everyone paid...

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    Advice to Management

    There are 2 things that could make things so much better: Pay a more competitive salary and get more experienced managers.

  5. Helpful (2)

    Software devs in the Seattle area can do better

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Bothell, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ConnectWise full-time for more than 2 years

    Pros

    Some good people. Not expected to work >40 hours.

    Cons

    Low salary and benefits. Upper management politics will negatively affect you. Company leadership is in Florida - local folks feel like second-class citizens. Overzealous time-tracking requirements.

  6. Colleague

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ConnectWise full-time

    Pros

    Colleagues are good peopl to work with.

    Cons

    Upper Management needs an ego check

    Advice to Management

    Stay involved to see your directives to the end

  7. Helpful (2)

    Good Company Having Trouble Elevating to Great

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time for more than 4 years

    Pros

    - Perks of flashy company (unlimited PTO, daily free lunch, etc.) - Room for advancement due to rapid growth - Enough different products and tech to find something interesting

    Cons

    - Middle management and individual contributors subject to vision changes from executive leadership that occur too often - Remote offices still not fully integrated into company culture leading to employees there feeling less valued - Highly varying talent levels across departments (it's clear the company was in hyper growth mode at one point and hired individuals that couldn't get in the front door today simply because...

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    Advice to Management

    - Company vision needs to be solidified; give development and product management more time to realize their vision - Figure out how to be more inclusive of remote offices

  8. Helpful (3)

    Best Place I've Ever Worked!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time

    Pros

    Upbeat atmosphere with great perks and a respectful work environment

    Cons

    With any company experiencing growth and expansion, there is always the concern of making all locations feel like one big team

  9. Helpful (15)

    My Review is not for Connectwise- its for those looking to work here

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ConnectWise full-time for more than 20 years

    Pros

    Great co- workers and free food;

    Cons

    To many to list- Overall, not worth the investment in time and energy I or my colleagues put into this company. Some that spent a decade of their life in their roles. I saw way to many of these employees lose money and their health trying to create higher level compensation and roles within. Much happier now that I have recently moved on. Love that their are other Organizations not built on a good ole' boy...

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    Advice to Management

    Not worth giving advice that isn't taken, clearly the advice others have given through Glassdoor did not change how things were operated.. most likely because what needs to change is more than just the operations and processes. its character.

  10. Great Company

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at ConnectWise full-time

      Pros

      Free Launch Good Benefits Nice atmosphere

      Cons

      No major cons come to mind

      Advice to Management

      none

    Found 232 reviews