Focused on profits and not customers - Title Clerk/Dispatcher Copart Employee Review

3.0
Dec 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Expectations are extremely well defined. Everything you do is based on an automated audit score, so as long as you have high audit scores, you will do fine as an employee.

Cons

Their expectations are unrealistic, and at times, managers expect employees to fudge on paperwork / computer system in order to pass audit scores. Also, the only customer service they care about is to the insurance companies and not to the buyers (whom are in the office most often).

Explore other reviews about Copart

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Overtime, Team was great and a work life balance can be busy but interesting if you enjoy the work

Cons

Some employees can make work place difficult

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Diversity and work culture is very good

Cons

Can do better and improve lot of process with respect to following process for appraisal and review

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