A horrible way to end .... Being told that your store is closing, 4 different closing dates... lie after lie... - Anonymous employee Crate and Barrel Employee Review

1.0
Oct 4, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some amazing people and made some lifetime friends.

Cons

Store Managers. Area Managers.... The two Area Managers in the Boston region need to go. Have been with the company way to long. No people skills, Play favorites. Did I mention the Store managers and the Area Managers. Crate and Barrel is now owned by a German company

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5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The Ecomm design team is one of the best teams I've ever worked for. Excellent management, support, and real-human connection. One of the rare design teams without ego. Highly recommend to designers looking to learn from the experts.

Cons

As a Contractor, I don't have a lot of insight to the rest of the company.

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Crate and Barrel Response
4mo
Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!
1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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