Great Place To Work - Satisfaction Assurance Custom Ink Employee Review

5.0
Feb 19, 2019
Recommend
CEO approval
Business Outlook

Pros

There are so many ways to grow and develop. Lots of ways to move within the company. Great company to work for with awesome benefits and management that really cares. I have always recommended others to apply to work for Custom Ink based off of my personal experience.

Cons

Could re-evaluate compensation and benefits. Cost of living is a lot more and it can be a struggle at times. I realize the company is looking for financial freedom, but I would also like to have financial freedom being able to contribute more to my retirement and savings.

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Custom Ink Response
7y
As we grow, so do the opportunities for our team. Custom Ink is a great fit for folks who are excited to tackle new and innovative parts of our growing business. Financial freedom is critical because it fuels growth opportunities for the team but we also know that financial freedom at home is just as important. We’re constantly evaluating our benefits and compensation as a part of our growth and your feedback is a big part of that, so keep it coming!

Explore other reviews about Custom Ink

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
3w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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