One of the best places I’ve worked at. I do see some negatives but overall a good company. - Sales Representative Custom Ink Employee Review

4.0
Aug 6, 2019
Recommend
CEO approval
Business Outlook

Pros

-You can pretty much wear what ever clothing you want. -Everyone seems happy. -Free catered food 2 times a week and 1 time a week they cater a snack also. -Free snacks through out the whole company on all levels. - You end up getting a lot of free clothing and things like that. -Benefits are great. -Really nice office and clean bathrooms.

Cons

-Pay could be higher. It’s not low but for the amount of work you do and money you bring in base salary and commission should be improved. -Tech you work with is a little out of date but they do fix it as soon as you let them know something isn’t working. - I’ve recently heard of a couple people getting fired which is kinda worrisome because in past companies I had not seen it happen often.

avatar
Custom Ink Response
6y
Thank you for your review. And you’re right, who wouldn’t want to come to work in whatever clothing you want? I was excited to trade in my suit for jeans and a tshirt when I joined Custom Ink. But don’t let the flip flops fool you, we work hard for our customers and for our teammates. Another great thing about Custom Ink is we make sure we do our research and benchmark ourselves against the market and the competition. That doesn’t mean we will always provide the highest salaries, but we feel really good about the combination of our base, commission, and benefits program for our sales roles. We also review it every year to make sure we remain competitive. Unfortunately, turnover does happen. I can say that we have a great culture that provides every opportunity for our teammates to get the support and coaching they need to be successful. - Brian Miller, VP of Sales

Explore other reviews about Custom Ink

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
avatar
Custom Ink Response
2w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
See reviews by: Helpful|Rating|Date|All