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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      Love Custom Ink!! - Account Manager Custom Ink Employee Review

      5.0
      Apr 8, 2023
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at Custom Ink for 9+ years, and was an Account Manager for the last 5+ years. Custom Ink was an amazing company to work for. That's what kept me there for so long. They care about their employees and do right by us. The only reason I left was to seek further opportunities.

      Cons

      The only down side to Custom Ink, and I shared this often internally, was their core value of innovation. Custom Ink was in a constant state of change. In some cases it was good and needed. In others it was change for the sake of change, and they often went back on the changes they made. I think it would benefit the company and employees to pull back on change for the sake of change.

      avatar
      Custom Ink Response
      3y
      It is wonderful to hear that you had a good experience working with us. We really appreciate getting feedback like this so that we know what’s working. It provides great direction on what to invest in for our future. If you have any other thoughts or ideas, please drop us an email: inkerfeedback@customink.com

      Explore other reviews about Custom Ink

      5.0
      May 24, 2026
      Assistant project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly staff and flexible hours made for pleasant work environment

      Cons

      The commute was too great

      1.0
      May 26, 2026
      Store representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and diversity initiative at the time.

      Cons

      The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

      2
      avatar
      Custom Ink Response
      1w
      Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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