Great work-life balance and culture, but complex billing issues - Customer Success Manager Datadog Employee Review

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- work life balance - company culture - opportunity for growth

Cons

- complex billing model makes the jobs of cs and sales harder - lack of resources to be able to articulate ROI to customers

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Datadog Response
2w
Thank you for sharing your experience. We’re glad to hear that work-life balance, culture, and growth opportunities have been a positive part of your time here. Your insights are appreciated as we continue to improve how we support our teams and customers.

Explore other reviews about Datadog

5.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People first culture, endless opportunities to grow, learn new things beyond your role’s scope and get promoted

Cons

Compensation on a lower end

1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Stock options and gym reimbursement

Cons

Datadog is a very toxic place especially if you’re in a non-tech role where you are deprioritized and uncared for. Talent acquisition has terrible, selfish leaders who only care about themselves and pushing their teams past their limits. Your colleagues will backstab you again and again to gain preferential treatment. The leaders encourage this type of behavior and get excited and make jokes about it. Additionally,I It is an environment riddled with sexism and racism — is it not 2026? NYC at that? The lack of resources and support compared to engineering is astounding. I would never recommend this place to anyone. Many of the good reviews are fake or are by people who perpetuate the toxic culture. The only good thing is the stock options. Stay far away from this place!

3
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