Great company with hybrid work and hard KPIs - Manager, Customer Success Datadog Employee Review

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great product offerings.

Cons

KPIs are very challenging for CSMs to hit. The senior leadership in Customer Success has come up through this system from ICs.

Explore other reviews about Datadog

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment. fun perks

Cons

really tough job. requires alot of luck

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, in-person office atmosphere is very good, great learning opportunity for someone newly stepping into first sales role from previous SDR position

Cons

Ran through sales account patches, below average base pay for role vs. rest of industry, can be a bit of a pressure cooker at times, high turnover

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