A product you can get behind, but not the Datadog I knew 2 years ago - Senior Customer Success Manager Datadog Employee Review

5.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Product is incredible and the engineering organization is highly innovative - truly a leader in the market. Founders are humble and are people you want to stand behind.

Cons

Growing pains: the last 6-12 months have been a roller coaster of tried and failed processes. Struggle with retention and making employees feel valued - feels like they know that since they are a successful business everyone wants to work for them and they won't have hiring issues, making all current employees feel dispensable.

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Datadog Response
4y
Thank you for sharing your candid feedback, and we're lucky to have you on the Datadog team. We're thrilled at your passion for our innovative product and humble leadership, and know that those will continue to anchor us as we scale and navigate in this hyper-growth environment. We recognize the growing pains that come with all the change we're experiencing as a company and are continuing to improve our processes every day to ease those challenges. Feedback like this helps us continue improve as we seek to become a better company for our employees every day, and we appreciate you taking the time to leave this review.

Explore other reviews about Datadog

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and positive work culture with high ceiling for growth

Cons

Growing pains transitioning from a grass root sales motion to an Enterprise motion

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Datadog has a strong product, smart coworkers, and a fast paced environment that teaches you a lot quickly. I learned a tremendous amount about observability, technical discovery, outbound prospecting, and how modern engineering organizations operate. The company has also gives reps exposure to large accounts and technical conversations early in their careers.

Cons

The ramp for newer AEs can feel steep, especially in a hgihly competitive outbound environment. Success often depends on timing, territory, pipeline momentum, and consistent coaching. There can also be a significant pressure tied to activity metrics and pipeline generations, which may be difficult for reps still developing confidence and process consistency.

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