monitoring and security ecosystem - CSA - Customer Service Associate Datadog Employee Review

4.0
Jul 20, 2022
Recommend
CEO approval
Business Outlook

Pros

good sales training / IT ecosystem complex but rewarding / management top

Cons

Demanding job with high involvement

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Datadog Response
3y
Thank you for sharing your candid feedback. We're happy to hear that you've enjoyed the training and felt supported by your management team. Our Customer Success organization is imperative to our customer retention and growth. We are continuously assessing for opportunities to streamline processes that will enable teams to in turn streamline their day. We value you, the remarkable work you do for us here at Datadog, and want to create a positive experience for everyone!

Explore other reviews about Datadog

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the best place to work, amazing team, intresting technologies, please to grow

Cons

Nothing to improve for this moment

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, in-person office atmosphere is very good, great learning opportunity for someone newly stepping into first sales role from previous SDR position

Cons

Ran through sales account patches, below average base pay for role vs. rest of industry, can be a bit of a pressure cooker at times, high turnover

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