Solid place to work, with room for improvement - Customer Success Manager Datadog Employee Review

4.0
Mar 24, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great product - 3 days in office per week - good resources and systems in place to enhance individual and cross-functional performance - nice office and in-office benefits like catered lunch 3x/week, snacks, drinks, and occasional events - pretty solid benefits

Cons

Some people think we’re underpaid It can be stressful to hit numbers, and a lot of people don’t hit a couple of the targets (there are 3), so they don’t get full bonus payout - Your quality of support and coaching from your manager may vary but feels a bit limited in general (mostly have to rely on peers for more beneficial help)

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Datadog Response
2y
Thank you for sharing your feedback, and we're glad you appreciate our product, workplace environment, and in-office benefits. We also appreciate your perspective on where we can continue to improve, and encourage you to bring this feedback to your People Business Partner, or share it in our upcoming employee survey. Thank you again for taking the time to share your feedback and suggestions. Your input helps us to continually improve and create a better workplace for everyone.

Explore other reviews about Datadog

5.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People first culture, endless opportunities to grow, learn new things beyond your role’s scope and get promoted

Cons

Compensation on a lower end

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Datadog has a strong product, smart coworkers, and a fast paced environment that teaches you a lot quickly. I learned a tremendous amount about observability, technical discovery, outbound prospecting, and how modern engineering organizations operate. The company has also gives reps exposure to large accounts and technical conversations early in their careers.

Cons

The ramp for newer AEs can feel steep, especially in a hgihly competitive outbound environment. Success often depends on timing, territory, pipeline momentum, and consistent coaching. There can also be a significant pressure tied to activity metrics and pipeline generations, which may be difficult for reps still developing confidence and process consistency.

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