Don't recommend at all - Customer Service Representative Delta Defense Employee Review

1.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

You can get free merch sometimes.

Cons

They don't listen to employees at all. No room for growth unless you're willing to live in WI. A lot of cons really.

avatar
Delta Defense Response
1y
Thank you for taking the time to leave a review. At Delta Defense, we empower our employees with an open-door policy, offering access to HR, company leaders, and life coaches to support their professional growth and well-being. Our core values state that we address problems head-on. We also sincerely value the input of our employees. For various reasons, we send surveys to collect information and hear from our team members. A recent 4th quarter 2024 survey of the Customer Service Team gave us these insights: - I feel valued, heard, and respected by Customer Service management, scoring 4.7 on a scale up to 5. - I feel informed about changes in the Customer Service Team through regular communication from leadership, scoring 4.5 on a scale up to 5. We hire the most qualified candidates for our roles, and while some positions are based at our headquarters in Wisconsin, this is due to the nature of the work. We’re committed to creating a transparent and supportive work environment for everyone. We wish you success in your future endeavors.

Explore other reviews about Delta Defense

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic team culture & great people, Depending on the department - could be a great learning opportunity that can be used for career growth.

Cons

Restructures come often. There is a bit of politicking going on at the upper management level.

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

**Pros** Meaningful mission, supportive coworkers, and a culture that genuinely encourages growth, collaboration, and continuous improvement. Leadership invests in employee development and actively seeks feedback to make the company better. I've had opportunities to learn, contribute outside of my role, and work with people who truly care about both each other and our members.

Cons

**Cons** Like any growing organization, communication can sometimes be a challenge, and priorities may shift as the company continues to evolve. That said, one of Delta Defense's strengths is that leadership actively listens to employee feedback and is continually working to improve communication and transparency.

avatar
Delta Defense Response
1d
Thank you for your 5-star review and for being part of our passionate team! We appreciate that you genuinely care about the mission and the people around you. What you called out is exactly what we believe: that growth doesn't have a finish line, our leadership listens, and open communication is key. We're chasing progress, not perfection, and staying honest about where communication needs to sharpen as we scale is part of that. Glad to have you on the team. Let's keep growing together!
See reviews by: Helpful|Rating|Date|All