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Delta Defense

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Delta Defense

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Delta Defense Reviews

Updated May 11, 2023

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Found 107 of over 107 reviews
4.1
81% Recommend to a Friend
Delta Defense President and CEO  Tim Schmidt
88% Approve of CEO

Found 107 of over 107 reviews

4.1
81%
Recommend to a Friend
88%
Approve of CEO
Delta Defense President and CEO  Tim Schmidt
Tim Schmidt
90 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Delta Defense and is not affected by filters.

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  1. 5.0
    Current Employee

    Excellent Culture

    May 11, 2023 - CUTOMER SERVICE Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture, pay, Leadership is awesome

    Cons

    None at this time! its a great company

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  2. 5.0
    Current Employee, less than 1 year

    Completely Different

    Mar 31, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing culture! The individuals that work here are by far the most honest, humble, and sincere people that I have ever worked with as a professional. Leadership is always looking for ways to improve the company. Investment into employees is top-notch.

    Cons

    It is hard to find a con. It really is.

    Continue reading
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    Delta Defense Response

    Manager, Community Relations and Culture

    We appreciate your leaving a review. Our culture and our core values inspire our employees. We know we cannot continue to grow our business without investing in our most valuable asset, our employees. Thank you for choosing Delta Defense as your employer!

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  4. 1.0
    Current Employee

    Delta Defense sells insurance they’re not allowed to sell and a company culture that they don’t really follow

    Nov 25, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Will pay for you to get your insurance license - has (albeit to really low levels) 401k matching, insurance, and employee perks

    Cons

    - fake “Company Culture”; they don’t really live the way they advertise themselves - $250,000+ claim is only achieved by 5 account executives and their territories in the company. The other 115 Account Executives have no hope of seeing money like that. An absolute lie. - their product and services cannot be sold in all 50 states currently and is constantly facing legal trouble for their false claims and poor business practices - CEO and executive team are more focused on money and frequently try to avoid paying Account Executives their bonuses if there’s a loophole possible - Beware of their lies and poor hiring practices; they have a revolving door of Account Executives because they don’t hire on substance - the worst work life balance that I’ve ever been a part of

    Continue reading
    1 person found this review helpful

    Delta Defense Response

    Manager, Community Relations and Culture

    Thanks for taking the time to leave a review. Honesty is one of the company core values, and we communicate openly and transparently. We also pay all wages and commissions due to our employees, and we are on track to have over 12% of our Account Executive team meet or exceed the $250K base and commission earnings. In addition, over 31% of them make 100K to over 300K. Our growth track record is supported by our commitment to compliance and integrity in our business operations. Please bring your concerns to your manager in your one on one meeting or our National Sales Director or our Director of Compliance. Our culture is championed and appreciated by our team members. From the CEO on down, we strive for our well earned, best in class employee engagement scores, and will work hard to maintain that level of excellence as we grow and continue to hire the right person for the right seat.

  5. 1.0
    Current Employee

    Arrogant and Insecure Managers

    Apr 13, 2023 - Analytics Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company's mission is worthwhile.

    Cons

    Arrogant and Insecure Managers. Treat you like meat. As soon as I found another job, I quit.

    Continue reading
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    Delta Defense Response

    Manager, Community Relations and Culture

    Thanks for taking the time to leave a review. We are sorry that you did not share concerns you had while employed with Human Resources, during a CEO chat, or at your exit interview time. We strive to make sure our core value that states "we deal with problems head on" is observed and utilized on a daily basis. We hope that you have found a great career fit outside of Delta Defense.

  6. 4.0
    Former Employee, less than 1 year

    Great company

    Nov 7, 2022 - Customer Service Representative (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is a great company that supports employees with a very good management team. They take time to ensure that everyone is comfortable and knows what to do. They use a lot of technology to share information. They give some outlets for stress, have awesome HR resources, and work hard to build teams.

    Cons

    They do not give much time for CSRs to have time away from the daily work to learn new things. However, they are very open to ideas to improve. Can be a stressful job. While it is good to have people know the customer service side of the business first, six months to wait to move to another position seems unusually long.

    Continue reading
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    Delta Defense Response

    Manager, Community Relations and Culture

    Thanks for leaving a review and sharing your thoughts. We value our Customer Service Team, they provide world class customer service every single day! We do celebrate the CSR Team and all of our teams, at our company wide meeting. There is a portion, dedicated to "celebrate" areas of our business every week.

  7. 5.0
    Current Employee, more than 3 years

    Best Company I have ever worked for

    Mar 8, 2023 - Accounting in West Bend, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They CARE about their employees. Flexible work times (within reason), caring and supportive managers, wonderful leadership team.

    Cons

    None that I can think of

    Continue reading
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    Delta Defense Response

    Manager, Community Relations and Culture

    Thank you for taking time to share your employee perspective. We do really care about our employees and we will keep rocking it as a team!

  8. 4.0
    Current Employee, more than 1 year

    good place to work but there's room for improvement l.

    Jan 24, 2023 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -They care about the employees and give alot of avenues for self improvement -Management is really good and communication is good

    Cons

    Sales goals are increased to limit commission. two people were above the sales goals set and they changed the goals because of 2 people and not taking into consideration what the rest of the team averages.

    Continue reading
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    Delta Defense Response

    Manager, Community Relations and Culture

    Thanks for taking the time to leave a review. From our Inside Sales Manager: “We did roll out a new commission plan at the end of January of 2023, in which teams were informed about upcoming changes in November 2022. Yes, the goals were raised by 5% however the payout increased from 2% to a 5% payout. We actually increased the commission payout and a training session was provided to explain these changes and have questions answered. We are on track to have over 80% of the team earning commissions on the new plan, similar to the prior plan.” Please reach out and discuss any ongoing questions you may have with your supervisor or Inside Sales Manager. We appreciate your commitment to Delta Defense.

  9. 5.0
    Current Employee

    Excellent

    Mar 15, 2023 - Customer Service Representative in Cheyenne, WY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Quick advancement Many pay raises

    Cons

    Not always being able to please the customer

    Be the first to find this review helpful

    Delta Defense Response

    Manager, Community Relations and Culture

    Thank you for your review, and for being part of our mission. We think our entire Customer Service Team is EXCELLENT!

  10. 2.0
    Former Employee, less than 1 year

    Great core values but not followed ..

    Nov 25, 2022 - Customer Engagement Phone Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There isn't too many that I can think of other than decent pay.

    Cons

    The core values are not followed. The company looks great from the outside in. Once you are inside, you are constantly slandered by QA cards. Your QA scorecard depends on the QA person doing the review and how they are feeling for that day. There is no opportunity to move into another department unless you threaten to quit. All of a sudden opportunities magically appear. Most of the opportunities are for people working at HQ in West Bend. The remote workers are very rarely promoted.

    Continue reading
    2 people found this review helpful

    Delta Defense Response

    Manager, Community Relations and Culture

    Thanks for taking the time to leave a review. It appears your employee experience fell short of expectations. Yes, we do have an engaged Quality Assurance Team that reviews calls and coaches on how we can best serve our valued members. It is important for us to focus on continuous improvements and celebrate successes. our Customer Engagement team is a place of growth and opportunity for remote and HQ employees.

  11. 5.0
    Current Employee

    LOVE IT

    Mar 1, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pros are too numerous to count

    Cons

    Nothing; it's a wonderful company!

    Be the first to find this review helpful

    Delta Defense Response

    Manager, Community Relations and Culture

    Thank you for leaving a review and being part of our Team! We are grateful for the kind words.

Viewing 1 - 10 of 107 Reviews
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Delta Defense Reviews FAQs

Delta Defense has an overall rating of 4.1 out of 5, based on over 107 reviews left anonymously by employees. 81% of employees would recommend working at Delta Defense to a friend and 83% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Delta Defense employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Delta Defense. This rating has been stable over the past 12 months.

81% of Delta Defense employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Delta Defense 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Delta Defense to be benefits, senior leadership, career development and the cons to be management .

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Glassdoor has 107 Delta Defense reviews submitted anonymously by Delta Defense employees. Read employee reviews and ratings on Glassdoor to decide if Delta Defense is right for you.