Pros
The product is really good for enterprise-level companies and those with extra expenditure for advertising and marketing who are willing to take "the plunge". The CEO is a very cool and nice guy and cares about the company culture. He is personable and gets to know everyone by name. 100% benefits paid for which is awesome. Good work/life balance. Nice offices. They have snacks. The "regular" workers are great and there is a good sense of support for success. The ad product is really good and a game-changer. The ad sales team is very successful.
Cons
Executives and management: The goodwill ends at the CEO. They lack diversity in upper management; a homogenous group of middle-aged white males. Lots of closed-door meetings; poor communication downstream. Middle-managers are first-time managers. They lack creativity, rarely ask for input from front-line employees and have inconsistent management expectations. HR pushes "best place to work" with rah-rah meetings. Chief Product Officer left after 8 months. A CFO was there for a short period and left quickly; both positions are not filled. Product: It seems like they cannot retain good Ruby Developers and rely on over-worked, middle-tier contributors. Executives continue to push product as a SaaS model but reports show it only successful in their Ad (non SaaS) business. IMHO, going for SaaS valuation is an unattainable goal. Product has barely changed. It is a database that has value when plugged into other products. Innovation seems lacking. Compensation and Sales: Unattainable sales goals with the "SaaS" product; only a few people hit quota. It apprears that there is preferential treatment with handouts to certain employees, I have seen frustration and high-turnover on the sales team. Addressable market is very small. Career growth: No mentorship programs. There is an unidentified path for junior employees to move up.