Good starter job - Operations Manager Dialog Direct Employee Review

3.0
Mar 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Consistent 40 hour work week Paid training with no previous call center history required in some cases Decent benefits and 401k options Relaxed environment Teaches you the fundamentals of call center work and computer literacy skills

Cons

Wage is lower than competitors Growth opportunities are typically outside of your home program or location Some program hours are undesirable in terms of nights and weekends

Explore other reviews about Dialog Direct

5.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Very friendly and helpful team, co-workers, and supervisors

Cons

None really, it was great

2.0
May 20, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good employees willing to get the job done

Cons

Bad management and underpays employees

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