Worst Company - Customer Service Representative Direct Energy Employee Review

1.0
Jan 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay, great benefits. 401K

Cons

Terrible management! Bullies. High turnover, Everyone quits. Revolving door. This is the worst company I have ever worked for. They lie to the customer's. The vendors suck! Very unprofessional. If you do own a Home Warranty with them I would strongly advise you to cancel it and find another company fast or you will be ripped off. Trust me I know. I'm not by no means a disgruntled ex employee but I know a scam when I see one and I couldn't take working for a company that was scamming honest people. I got out of there as fast as I could. Thank God I found a much better job.

Explore other reviews about Direct Energy

5.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company to work for pretty chill

Cons

Sometimes they aren’t chill and it causes problems

1.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

There are no benefits at all

Cons

Management constantly breathing down your back even when you’re off the clock, lying about pay, door to door sales in the same neighborhood that you went to last week, all around a bad job I would advise you to stay far away.

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