Rating system bad. Doesnt matter if you excel in delivering. - Anonymous employee DoorDash Employee Review

2.0
Feb 1, 2020
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Lucky money "sometimes" Being able to stop dashing if it's too unsafe to drive. Unlike most delivery companies like pizza delivery.

Cons

A lot of things Rating system punishes drivers severely. I can have 10 good ratings and 1 bad one and it destroy all the progress I made. Even when majority of order are on time, and alyways checked. I recieve bad ratings on on-time deliveries waiting at resturaunts for 20-30 minutes and food is fresh hot. Prior to his I was already a delivery driver for a real company, So i have pretty good experience. Before my 200th delivery tonight. i had a steady 4.76-4.8 for a long time. Then 1 delivery I am at 4.68 all over again. back when i was 4.68 every 5 star rating gave me 0.01 progress. These deliveries are sealed. If they are missing items it is the restaurants fault, not the driver. The order was fresh and hot just made. The orders are usually sealed so dashed don't tamper. But even if you are not late on your side of the phone. You're 25 minutes later than the customer expected. Because doordash and both doordash driver are unfair, and extremelyThis app also has been dwindling in business anyways, and constantly change their qualification standards for dasher perk unlocks. I think doordash may be the most successful yet frustrating food delivery service there is. It is also unsafe but at least you have the freedom to stop dashing whenever. Unlike when i actually food delivered. This makes me never want to dash again, even though I have a high average rating still. Its just demotivating to dash when such a flawed system is in place. Pay has also been weak. too may drivers to customers apparently.

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Pros

Set your own hours, deals on DoorDash app

Cons

Not many cons to be honest

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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