-No training a lot is learned after a consequence or on-site
Ex: I learned that you have to call ESS for cancellations instead of using the willsub+ app AFTER being blacklisted from my first school.
-Delayed or incorrect paychecks for up to 2 - 4 weeks at a time
-No HR assistance , don’t bother reaching out if ESS is at fault
-No reliable upper management contact
Ex: I called 3 days straight regarding a paycheck affecting my housing and a missing days work. They did not get back to me for 2 days. Customer service apologized stating they couldn’t do anything.
-Your account will be deactivated constantly for any reason including missing a call from them. Very backwards given they don’t answer calls.
-You don’t actually choose when you work
-They require up to 15 UNPAID minutes before the start of the assignment for you to arrive.
-You may have to stay after the assigned time UNPAID
-I am disabled and took this job because of the implied flexibility being extremely vital to me but its worse than a 9-5.
-no pay over breaks or holidays
-retaliation seems to be common place or just pure lack of empathy. Wouldn’t be surprised if i am let go after this review.
If you work for them don’t do it full time no matter what just use it as an occasional side job.