Worst HR and Management Ever - Substitute Teacher ESS Employee Review

1.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Relatively quick hiring process -You get to know your school district better -Pleasant school staff once you find your favorite area

Cons

-No training a lot is learned after a consequence or on-site Ex: I learned that you have to call ESS for cancellations instead of using the willsub+ app AFTER being blacklisted from my first school. -Delayed or incorrect paychecks for up to 2 - 4 weeks at a time -No HR assistance , don’t bother reaching out if ESS is at fault -No reliable upper management contact Ex: I called 3 days straight regarding a paycheck affecting my housing and a missing days work. They did not get back to me for 2 days. Customer service apologized stating they couldn’t do anything. -Your account will be deactivated constantly for any reason including missing a call from them. Very backwards given they don’t answer calls. -You don’t actually choose when you work -They require up to 15 UNPAID minutes before the start of the assignment for you to arrive. -You may have to stay after the assigned time UNPAID -I am disabled and took this job because of the implied flexibility being extremely vital to me but its worse than a 9-5. -no pay over breaks or holidays -retaliation seems to be common place or just pure lack of empathy. Wouldn’t be surprised if i am let go after this review. If you work for them don’t do it full time no matter what just use it as an occasional side job.

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ESS Response
4mo
Thank you for taking the time to share your feedback. We appreciate you providing your perspective and understand how important communication, training, and support are in the workplace. We are continually working to make improvements whenever possible.

Explore other reviews about ESS

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pick your own schedule and flexible

Cons

Work less need more time making money

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and rotating workplaces

Cons

Corporate is lazy and underpays. They pretend they give benefits, but the benefits offered are prohibitively expensive for nigh nonexistent coverage. Hours are not gaurunteed. There are few to no restrictions on who is allowed to teach kids. During the "Interview" (there wasn't an interveiw) they just did an unpaid eight hour orientation training that they pretended was an interveiw so they could steal your fairly earned wages. I hate these guys.

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