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      Customer service rep - Institutional - Customer Service Representative Ecolab Employee Review

      1.0
      Jul 18, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy job, free snacks, discounts on product.

      Cons

      No feedback from leadership. ZERO leadership presence on the floor. Zero gratification from the actual work. Your basically an operator taking messages and orders all day. Mind numbingly boring job that makes time seemingly go backwards. You are forced to go to the downtown location half of your first 2 days and have to pay for parking to be shown something that should easily be done at the home location.

      avatar
      Ecolab Response
      7y
      Thank you for your feedback. Please know we are committed to encouraging a fulfilling and meaningful career for our employees. We understand the important role that managers play in the employee experience, and we’re actively working to expand our manager training. We encourage you to connect with your manager or HR partner to discuss your concerns.

      Explore other reviews about Ecolab

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits, including comprehensive health care.

      Cons

      Need to be organized and efficient.

      1.0
      Jul 1, 2026
      Pest control specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      A job and make some money

      Cons

      Everything. You are on your own to sink or swim. If you have a family or a life outside of work you and kiss them goodbye because you will never see them again. You will drive 5 hour one way and work 9 hours in the hot sun with only a 30 minute lunch break and then drive 5 hours back home only to have to do it again the next day which is only a few more hours.

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