Pros
The immediate frontline team is composed of highly intelligent and dependable high-performers. Unfortunately, this isn't appreciated nor valued.
Cons
My experience with this organization has simply been disappointing. The staff, inclusive of directors with direct reports, has been demoralized as a result of a machiavellian and narcissistic top-down management. It's a VP led, top-managment heavy organization who attempt to lead processes without understanding nor wanting to understand the granular details required to support the business. These VP's set unrealistic targets for performance metrics without the appropriate staff to meet the demand. Instead of taking a collaborative approach to build accurate data models with real operational performance logics, VP's assign other director-level team members to micromanage other directors and their teams to force production with limited resources and work towards meeting expectations - all in the name of the Enterprise. As instructed, these director-level team members, who don't own nor manage the team's operations, poke holes in processes and lead conversations via back-stabbing and unprofessional behavior composed of yelling and cursing at the Director - who manages the team - as well as operations managers, process experts, and the frontline coordinators, in hopes of "improvement". The in-crowd is composed of bullies with hidden agendas and when these behaviors aren't followed, VP's demote Directors and don't promote high-level performers into leadership roles. Anthem doesn't believe in work life balance. The day is composed of non-stop, back-to-back meetings. Being double and triple booked is normal. When asked how work is supposed to get done, the default answer is to multitask during meetings or to work at night. Many team members take PTO to catch up on work and emails. The teams pull all nighters including on the weekends. I witnessed a Director getting yelled at for not asking her team to work on Thanksgiving. This is the worst place I've ever worked at. Anthem doesn't care about healthcare. This organization is a profit-focused engine that only cares about pushing work through a number of manual systems and doesn't provide their staff with the necessary tools to do so. Avoid, at all costs, working here.
