Flexible - Customer Service Representative Elevance Health Employee Review

Good large Company that cares. This

Red tape of a large compay

Competitive pay compared to many similar positions in healthcare and care management. Relatively flexible schedule, which can help support work-life balance. Excellent employee benefits package. Opportunities for professional growth and advancement within a large organization. Strong potential to build valuable experience in care management and healthcare coordination

Training and onboarding are insufficient, making it difficult to feel fully prepared for the role. Although the company frequently emphasizes that family is a priority, that philosophy applies more to members and clients than to employees and their families. Lack of investment in developing and properly training managers and leaders. Employee retention seems to be an ongoing challenge. The workplace culture does not consistently reflect the values that were communicated by the organization.