Learn what to do (and more importantly what not to do) in software development - Software Engineer Esri Employee Review

4.0
Jul 12, 2008
Recommend
CEO approval
Business Outlook

Pros

My co-workers here were some of the smartest, hardest working, passionate people I've ever worked with. Being a software development company, the projects were interesting and always used the latest technology and tools, and I ended up learning a lot here. It helps that ESRI is, in some ways, the 800-lb gorilla in the GIS industry, so whatever we did seemed to have a huge impact. Seeing the cool things our customers could do with our software was really fulfilling. The casual atmosphere is also ideal. The offices are laid-out well, with lots of light, and each person gets his/her own office. When I was looking for a new job, having ESRI on the resume helped in GIS software development openings.

Cons

I gave up a lot of weekends and evenings working here, which I wouldn't have minded if it didn't seem so lost and chaotic there at times (not the fault of my co-workers, but of my direct manager and his manager). There is no semblance of a software development process here (not in the team I worked with, although my manager liked to think he had one!). I think ESRI is still going through some growing pains and trying to negotiate in an industry that's become more competitive and has more players. Some mid-level management was in desperate need of leadership classes (no, lying and manipulation will not motivate your workers!). I believe in ESRI as a company, although their execution needs work. Location - Redlands is not a great place to live and is becoming worse with the typical plowing-over of open spaces and overdevelopment of the suburbs (although it's not nearly as bad as San Bernardino). If you have a spouse in tech, he/she will either have to also work at ESRI or drive all the way to Orange County (a brave feat!) to find work. It's dreadfully hot in the summers, and the air quality is one of the worst in the US. I did like it's proximity to hiking and other outdoors activities though. Jack Dangermond is too entrenched in Redlands, and he really should've moved the place somewhere a little more lively and comfortable when the company was still small.

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5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment and colleagues

Cons

None that I can think of

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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