Esri Reviews | Glassdoor

Esri Reviews

Updated December 16, 2017
494 reviews

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3.7
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Esri President Jack Dangermond
Jack Dangermond
340 Ratings

494 Employee Reviews

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Pros
Cons
  • average salary, not a great career path of upward mobility (in 30 reviews)

  • No career growth unless you chart your own course (in 18 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "An outstanding company that supports its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Product Engineer in Redlands, CA
    Current Employee - Lead Product Engineer in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 8 years)

    Pros

    * Astonishing benefits package, including generous medical, dental, and vision, and a profit sharing boost to your 401k.
    * A CEO that genuinely seems to care about his employees being successful, and realizes that employee success is directly tied to his company's success
    * Progressive attitudes towards changes in the company which result in better results for everybody.
    * Innovative leadership.
    * Direct recognition of progress tied to your compensation, including raises through tough global economic times.
    * Many employees get closed offices, even those not in management.
    * Despite being a mid-sized company, it feels like we have a huge impact on the world and do real good.

    Cons

    * It can be challenging to have career mobility depending on the department that you start in.
    * As a result of management siloing internally, experiences can vary wildly depending on which team you end up in, even within the same departments.
    * Despite being a mid-sized company, it can feel huge and it's easy to get lost in the shuffle.
    * Advancement can require you to be a strong advocate for yourself since products are prioritized heavily.
    * Software development can be a stressful job (anywhere).

    Advice to Management

    Continue engaging with employees and break down the chain of command to reach top to bottom and get a more accurate 360 view of everything that's happening internally. It can lead to great ideas spreading throughout the company.

    Esri Response

    Oct 11, 2017 – Esri

    Thank you for taking the time to share your thoughts and recognizing the reasons why Esri is such a great place to work! We also appreciate your constructive feedback and the advice you've provided... More


  2. Helpful (1)

    "Support Server Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Server Analyst in Redlands, CA
    Former Employee - Support Server Analyst in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Esri (More than a year)

    Pros

    Supportive culture, everyone goes out of their way to help each other.

    Cons

    Slow to promote or allow people to switch departments

    Advice to Management

    Let people switch to other teams in order to grow.

  3. "Bad Managers, No Career Mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Redlands, CA
    Current Employee - Technical Support Analyst in Redlands, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Esri full-time (More than 3 years)

    Pros

    Good benefits
    Opportunity to take on challenging projects, learn new technology

    Cons

    Takes years to transfer to another job or department

    Won’t allow working remotely (but they will make exceptions for certain people) even though they have all the technology in place for it to work. Not everyone wants to live in the inland empire or commute so it is hard to find qualified employees.

    HR replies to Glassdoor reviews suggesting to reach out to our representative, but many of us have and nothing changes. They seem to only care about bringing in new employees, not keeping them.

    Advice to Management

    Stop allowing some managers to be untouchable. People who manage others should have to follow the rules and set a good example. Seems like they think they ascended to management so the rules no longer apply to them.


  4. Helpful (3)

    "Needs to Come Up with the Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redlands, CA
    Current Employee - Anonymous Employee in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 5 years)

    Pros

    Flexible work schedule, beautiful campus, 401(k) match is good, benefits are great, cafe on site.

    Cons

    Veterans Day not observed (seems anti-American), no grandparent bereavement pay (stingy with paid time off), vacation accrual and given time is low - you need to be here 6 years just to accrue 3 weeks a year. Christmas bonus is almost nothing, owners too involved in day-to-day operations- nickel and dime employees. No general rule that remote working is allowed for exempt employees, owners weird about that also. No company picnic, no company events, no appreciation emails for employees on anniversaries (aside from 20 years). On-site cafe gives no discount to employees- processes in place are overly redundant and slow due to owners being too involved in everything.

    Advice to Management

    Keep up with the times, and focus more on employee happiness. Let employees have more time off to enjoy life and have a better work-life balance. Allow your managers and directors to do their jobs instead of micro-managing every single detail. Remember that just because something doesn't matter to you, doesn't mean it wouldn't matter a lot to your employees.


  5. Helpful (2)

    "A changing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esri full-time

    Pros

    Benefits package is very strong.
    Flexible company.
    Culture is laid back. Management is not pushy on sales targets.
    Friendly people that are mostly excited about their work.
    Easy access to GIS technology and training.

    Cons

    Poor management. There is no focus on improving managerial skills . This is an organization wherein management and leadership have an inner circle network. If you are friends with key leadership or in the circle you are typically successful.
    No employee growth track or internal opportunities. The company does not reinvest in employees through internal growth opportunities. The typical career involves doing the same account or job throughout the duration of an individual's tenure with the company. With no opportunities to grow skills set or move into management tracks, Esri frequently loses key talent and knowledge to the revolving door. For account management, there is no growth or long term reward. Esri prefers to hire from outside the organization on key positions. This strategy helps the company keep key customer relationships strong. As a down side, account managers that have invested many years in the company often find their time to be wasted when they are not selected for account leadership opportunities.
    No rewards perks of benefits. However, you really can't complain too much about this, because they are not pushy on sales targets. This does make annual reviews pointless and empty, as there is really no connection or alignment between goals and rewards. The result is just arbitrary reviews that occur because they must.


  6. "Consultant/Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager/Implementation Consultant in Charlotte, NC
    Current Employee - Project Manager/Implementation Consultant in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 5 years)

    Pros

    Esri is a great place to work. People are are largely collaborative, friendly, and supportive and have a genuine desire to do good work. The corporation is fiscally responsible, willing to invest in the future, and committed to client success.

    Cons

    Resource shortages make it difficult to serve clients effectively

    Advice to Management

    Hire or train more Enterprise Implementation resources


  7. "Very Successful Company with Very Happy Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agriculture Data Scientist in Saint Louis, MO
    Former Employee - Agriculture Data Scientist in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Esri full-time (More than a year)

    Pros

    ESRI is a very stable company that is highly respected in the Industry. Cutting edge in Geospatial Technology. I was based in St Louis/St Charles Office, and loved every colleagues I had, and still stay in touch with them. Also, the colleagues and managers at Redlands office are amazing. I can say - ESRI employees are very happy.

    Cons

    If you are in Sales/Support, then being in any offices across USA will work perfectly fine. However, if you are a Data Scientist (like me), then being in Redlands is a huge plus because almost all Software Development happens in Redlands. My role was Agriculture Data Scientist and targeted to consult Ag clients. It was a bad timing that most Ag companies were undergoing mergers and acquisitions and there were only few with business account which I used to consult the Ag Clients, I did free work for some of our clients but that approach is not sustainable in long run. Thus, I left ESRI and came back to my previous employer.
    ESRI has huge client base, so it is beneficial if one can take a role to serve different clientele sides and be very productive (which i failed to do, and regret as well).

    Advice to Management

    I did not have much exposure to Redlands office and management, so dont have much to say. I was very impressed with the Professional Services Division Director and senior managers in different functions - Keep up with the good work.

    Esri Response

    Dec 6, 2017 – Esri

    Thank you for taking the time to provide your feedback. We wish you much success in your new role!

  8. Helpful (2)

    "Very comfortable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Esri full-time

    Pros

    Nice place to go to work every day with lots of trees, a nice cafeteria, slow pace, easy to fit in and lots of people to connect with

    Cons

    People in charge don't like new ideas from the new people, importance is determined by your employee number - the lower the better, a few senior level managers make all the decisions so it takes a long time to get approval to do anything, lots of unhappy people that stick around and ride the wave

    Advice to Management

    Seems that the advice given is not being acted on - allow lower level managers to make decisions, stop looking at employee numbers before considering new ideas


  9. Helpful (1)

    "Product Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Esri full-time

    Pros

    Great people, benefits. Good team work

    Cons

    Hard to move around. You are just another employee


  10. Helpful (1)

    "Small town tech company pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Esri full-time

    Pros

    Great medical benefits, beautiful headquarters, inspiring corporate mission

    Cons

    Raises are typically minimal. Be sure to negotiate a salary you're truly comfortable with before coming on-board.


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