Esri Reviews | Glassdoor

Esri Reviews

Updated February 11, 2019
564 reviews

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3.6
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Esri President Jack Dangermond
Jack Dangermond
387 Ratings

Employee Reviews

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Pros
Cons
  • "You will see HR on glassdoor run interference with replies when it comes to supporting career growth" (in 21 reviews)

  • "Very flat organization, the owner has favorites and they are allowed to run amuck" (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time

    Pros

    Benefits are amazing, work environment is semi professional while most everyone tends to act very casual towards to each other.

    Cons

    Advancement is slow, but management does tend to work with you to help prepare you for your next role you might be interested in.


  2. "Great Place to work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time

    Pros

    Very strong pay and benefits.

    Cons

    The training process is drawn out a bit too much.

  3. "Good place to grow and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redlands, CA
    Former Employee - Anonymous Employee in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Esri full-time (More than 5 years)

    Pros

    Lot's of smart and capable people with a strong culture built on relationships. Very nice campus with a casual and professional feel.

    Cons

    Difficult to get to know the lay of the land when you are new. Not a lot of structured information is shared regarding who's who, processes, points of contact, or org charts. But, it forces you to talk to multiple people - not so good for efficiency but good for getting know people face to face.

    Advice to Management

    Develop more career pathing and development plans for people that you want to stick around. Be more transparent regarding succession planning, expectations, and how to move up in the organization.


  4. "Eh"

    StarStarStarStarStar
    Former Employee - Internship
    Former Employee - Internship

    I worked at Esri full-time

    Pros

    They give you the time and resources to ensure you have a firm grasp of your work. Cafe was cool, decent pay.

    Cons

    So unorganized. Lower management and senior management/HR were never on the same page. No communication at all. Got to be very confusing and frustrating.

    Advice to Management

    More effective commication


  5. "Vital experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redlands, CA
    Former Employee - Anonymous Employee in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Esri full-time (More than 10 years)

    Pros

    Family friendly. Exceptional work environment, extraordinary people

    Cons

    Good solid work may not always get recognized or rewarded.

    Advice to Management

    There are lots of people with leadership skills at Esri today. Let them lead. Then there are some in leadership that are not leading. Be vigilant. They could hurt good employee retention


  6. Helpful (1)

    "The Creative Lab is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative LEad in Redlands, CA
    Current Employee - Creative LEad in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 10 years)

    Pros

    highly creative atmosphere with other talented designers
    support from all levels of management
    interesting and varied projects
    flexibility to learn new things
    good benefits

    Cons

    I don't live in Redlands
    turnover is low - formal leadership positions don't open up often (but there are plenty of opportunities for project-based leadership)


  7. Helpful (1)

    "Too much dead weight, affecting growth, pay & workload of newer hires"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Redlands, CA
    Former Employee - Project Coordinator in Redlands, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Esri full-time (More than 8 years)

    Pros

    Good benefits - 401k, profit sharing, insurance, paid leave, etc.

    Cons

    Where do I begin?
    Too many employees as compared to the work delivered - many of them are poorly managed and do not contribute fairly to the company’s growth..
    Staff over 15-20 years with Esri, barely come to work or deliver anything, but stay employed for the benefits and to get a salary, and this affects the wage budgets for other staff who actually do the work.
    There are too many managers who barely move out of roles and so the flat structure translates to little or no growth for other staff.
    Although, if you are related to a director/manager, or are a ‘favorite’, you’ll go places without really working.
    HR is painfully slow and incompetent, biased (pro-management) and hence, unapproachable.
    We lose more staff than we hire because HR doesn’t have a Retention Unit to work with resigning staff, then they lose time and money replacing valuable staff.
    Redlands was cheap in 60-70s, not anymore, but the pay scales haven’t increased proportionately and the annual increments are minuscule if not, unfair and even insulting at times!

    Advice to Management

    Leadership (not immediate managers) should conduct fair performance assessments of ALL staff to analyze where the gaps are - Reward the hardworking staff and put to task, those who are just cruising along (some, until retirement!) under the radar without adequate work, or replace them with fresh go-getters. Analyze where HR and Communications are failing. Find teams with an exaggerated number of staff and distribute the inactive ones to teams where the staff has run out of bandwidth - as in, ensure work is well distributed. Work on raising pay scales in line with inflation and increases in the cost of living.

  8. Helpful (1)

    "Good company for first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Redlands, CA
    Former Employee - Project Manager in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Esri full-time (More than 8 years)

    Pros

    flexible, supportive culture, tech heavy

    Cons

    low pay, no nearby opportunity, hard to gain managerial experience

    Advice to Management

    increase salary, open more growth opportunity


  9. Helpful (10)

    "A Good Place To Build Your Resume, Then Leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Esri full-time

    Pros

    - Esri does a great job in recruiting and hiring smart talented individuals.
    - The company is large and within the GIS industry is highly well known
    - Beautiful campus within Redlands.
    - A lot of tools and technologies at your exposure depending on the team you work for. These tools can help you gain greater expereince in things like GIS, Adobe, Workfront etc.
    - Insurance is covered by the company, this is a big contributor as to why some employees stay here for years and years.

    Cons

    - HR (Human Resources) is more like "Company Resources." The HR team looks out for the companies best interest and is not in support of the individuals within Esri at all. No matter the situation or disagreement, HR will always be in support for the company plain and simple.
    - Growth is not supported or discussed. If you apply to Esri, depending on which team, be prepared to have that role for years with no change to your pay what so ever.
    - If you are looking for a possible financial opportunity, Esri is not the company for you. There are "yearly increases" that come at Esri, however if you team did not perform, or your manager made poor decision, your team will not see an increase. If that .50 cents is important to you however, you may make an argument as to why you deserve it while sitting with your manager and HR.
    - Esri will promote individuals based off years served at Esri and not based off experience. You can see someone being promoted to Marketing Director who's spend 15 years at Esri as an Engineer rather than promoting a 5 year Marketing Manger to Marketing Director. It makes no sense.
    - The company does not believe in peer reviews. They have no conducted one manager peer review in 50 years. This is why terrible manager continue to have a job at Esri.

    Advice to Management

    - Let go of managers who have no experience in what they're managing.
    - Conduct peer reviews and listen to your employees.
    - Develop a new HR department that looks out for the employees best interests.


  10. "Low pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Redlands, CA
    Current Employee - Software Development Engineer in Redlands, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Esri full-time (More than 3 years)

    Pros

    Good work life balance.

    Cons

    Very low pay. Even new hires fresh grad get paid better than current employees.

    Advice to Management

    Try to compensate your employees more before they leave for better place.