The most rewarding job I'll ever have - Customer Success Coach Expensify.com Employee Review

5.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook

Pros

- Great salary, decided by peers not "management" and the ability to move anywhere without a salary change - Flat generalist structure. Again, no "management" - Flexible working hours + good parental leave and health benefits - Great mentor programme - Great product and product management process - Good career progression paths

Cons

- Fast pace and occasional stress isn't for everyone (always rewarded though) - A large collaboration tax involved in democratising decisions about almost everything (generally results in the best outcome though) - Can be overwhelming at times trying to keep on top of everything going on (mentor programme is useful for avoiding this)

Explore other reviews about Expensify.com

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and flexibility, genuinely able to raise concerns and work with leadership directly

Cons

Flat structure often leads to whiplash and unclear direction

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

High pay Kind team Strong company

Cons

Lots of competition Issues with their Slack

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