Expensify.com Reviews

Cons

Expensify is a flat organization, so it's not the best fit for people who need a lot of structure. We're very adaptable, but moving quickly sometimes requires changing adjusting your focus to new priorities, which can be challenging sometimes

Cons

You need to go out of your way to get positive/negative feedback sometimes.

Cons

success is attainable as long as you possess a willingness to learn and you are prepared to do so, even to an excessive extent. At the start of your employment, the company trained you to serve as a guide to demo their platform and onboard customers. However, this situation quickly changed this year. During the first year of your employment, you were assigned calls from a queue, which was the primary responsibility of many of the newly hired employees. However, the company decided to eliminate the queue and instead require guides to engage in more sales activities and earn commissions. With the removal of the queue, guides were expected to fulfill multiple job positions, including customer success, sales, and account management, in exchange for a single payment. This does not include other duties that are necessary to complete. The job rapidly transitioned from being a dream job to being an extremely stressful one due to the constant changing. Also with all these changes you are informed your jobs is at risk if you did not meet the changes. The Launch team/mentors were divided on the degree to which they assisted the guides in maintaining their employment. Some mentors appeared to be excessively helpful and appeared to display favoritism, which is a significant issue since some individuals were received all the best accounts to keep up with their quotas, while others provided little or no assistance. Some guides were able to break the rules to acquire accounts and close deals, while others were unable to obtain any accounts through the company's "automated" assignment in new.expensiy.com. The same Launch team members who approved the deals to close them were the ones who allowed some individuals to violate the regulations. The company gives the impression that you do not need to worry about losing your job as long as you work to the best of your ability and put yourself out there, but this is entirely untrue. Some people are being terminated, while some who are not even performing their duties are still employed. If you are one who thrives in constant stress and uncertainty this job is for you if not I would recomend looking somewhere else.

Cons

Lack of direct managers means that it is no one's job to give you praise or feedback. You must be proactive in asking for it and your fulfillment must come from the work itself. This is a tough place to work for people who don't thrive in self-directed environments.

Cons

Sometimes the highly collaborative environment can be difficult to get things done quickly.

Cons

The system is broken so much you cannot make money. At one point, I was earning less than $1 an hour. Another time they revamped the whole system and I didn't get paid for months. It was awful.

Cons

Lot to learn, things are constantly changing/evolving, prioritizing what's valuable can be tricky

Cons

HR was always a mess and didn't know how to handle situations up to code or professionally

Cons

Job lacks structure, which could be good or bad depending on how you work.

Cons

Very flat organization, so not optimal for people that want a very structured job or a traditional direct manager. We're very nimble but moving fast sometimes requires switching gears and changing your focus to ever changing priorities, which doesn't come easy to everyone