Growth Channel Inside Sales Account Manager - Anonymous employee Experian Employee Review

3.0
Dec 1, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Perfect role for recent college grads, or someone looking to get their foot in the door in the Financial Services Industry. As an Account Manager, you'll have an existing book of business consisting of Banks, Credit Unions, Property Managers, Medical Offices, Universities, etc... The majority of your clients will only be utilizing credit reports, so it will be your job to grow your territory by identifying cross-sell opportunities pertaining to marketing, portfolio management, collections, and fraud/authentication. If you're new to financial services this will be an excellent role to learn more about the credit bureau industry. You'll also have the opportunity to learn about various industries because your clients will be diversified across multiple verticals. Most Account Managers stay in their role for at least a year before moving to different business units or being promoted to an Account Executive.

Cons

The sales organization is divided into 3 channels: Strat, Preferred, and the Growth Channel. If you're an individual contributor (AE), your best performing clients will be plucked by the field (Strat and preferred) while you'll be passed their clients that have decreased their annual spend.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
2w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
avatar
Experian Response
2w
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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