Experian Reviews | Glassdoor

Experian Reviews

Updated April 17, 2018
585 reviews

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3.5
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Craig Boundy
59 Ratings

585 Employee Reviews

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Pros
  • Good company, work life balance and well paid (in 122 reviews)

  • Work from home, flexible schedule (in 38 reviews)

Cons
More Pros and Cons

  1. "Good Benefits, nice work and life balance and a lot of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expert Business Analyst in Costa Mesa, CA
    Current Employee - Expert Business Analyst in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 3 years)

    Pros

    Here at Experian, you feel like they really care about you as a human being. everything is provided to you to make sure you are having good times in the company and able to deliver the expected. You have a voice here. Communication is happening from many different channels to make sure everyone is on the same page and everyone knows where the company is heading. You clearly understand your role and impact on company's outcome.
    - Good vacation
    - Good health benefits
    - Good salary
    - Reasonable expectations
    - Sometimes I even say the bar is low and the company is too kind to some people.
    Overall it is a great place to work.

    Cons

    I cant' think of anything particular.

    Advice to Management

    Pay more attention to the recruitment process.
    The company is doing great but still, it can do better if the hiring process is modified to be able to determine the real talents vs those pretending to be a talent.


  2. "Great company overall to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Leader in New York, NY
    Former Employee - Sales Leader in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Experian full-time (More than 10 years)

    Pros

    Great talent throughout the organization
    Good pay and benefits
    Increasing focus on innovation
    Results-oriented environment (especially in sales organization)
    Significant breadth of capabilities

    Cons

    Still has too many political cliques
    Has had mixed success in integrating new acquisitions

    Advice to Management

    Keep company focused on its strengths and core competencies - don't stray from the core of the company.

  3. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier II in Allen, TX
    Current Employee - Tier II in Allen, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (Less than a year)

    Pros

    Rapid growth, 3 weeks of vacation from 1st year and

    Cons

    Non livable wages. No raise until after you get to Tier 3.

    Advice to Management

    Increased wages would help with attrition.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Security Analyst in Allen, TX
    Current Employee - Systems Security Analyst in Allen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Great work environment, very helpful management, lots of opportunities for training and improvement

    Cons

    Sometimes work life balance can be difficult due to the continuous training but overall it helps the employee to progress in their career

    Experian Response

    Mar 27, 2018 – Director

    Thank you for the taking the time to provide us with your feedback. Here at Experian, we are committed to providing our employees with opportunities to grow within the company through trainings and... More


  5. Helpful (2)

    "Too much outsourcing. If you are not in a sales role, your position is just waiting to go to Costa Rica"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Schaumburg, IL
    Former Employee - Sales Support in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian full-time (More than 3 years)

    Pros

    Ability to work from home if needed and decent benefits. They give a lot back to the community. Opportunity for recognition from team members.

    Cons

    If you are not in sales, you are considered a cost. They continue to outsource to Costa Rica. If you are not in sales, then your job is at risk. They continue to get the cheapest labor possible, then wonder why clients are not happy.

    Advice to Management

    The little people often do a lot of the heavy lifting. Don’t be surprised when clients leave due to language barriers and poor work ethic.

    Experian Response

    Mar 29, 2018 – Director

    Thank you for taking the time to share your feedback. We’re glad you enjoy the flexible work arrangements at Experian, our recognition programs and how we give back to our communities. Experian is... More


  6. "Data Modeling Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Modeling Analyst in Indianapolis, IN
    Current Employee - Data Modeling Analyst in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian (Less than a year)

    Pros

    Friendly working vibe and good learning environment

    Cons

    Salary is below the job market


  7. "operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Experian full-time (More than 8 years)

    Pros

    Excellent team leads, great co-workers, ideas heard, fun place to work at

    Cons

    Sometimes the company direction was unknown. Frustrating as one believed we had a plan in place just to do another

    Advice to Management

    Listen to the feedback from employees and take action

  8. "Immensely Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Some of the people are great to work with.

    Cons

    Do it all their way or no way.

    Advice to Management

    Listen to those who are not happy, they have something to say that will help the environment.

    Experian Response

    Mar 29, 2018 – Director

    Thank you for the feedback and we’re glad you have found some great colleagues at Experian. We also appreciate you taking the time to express your concerns within EDQ at the Boston location. We... More


  9. "Great assets and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prefer Not to Say in Costa Mesa, CA
    Former Employee - Prefer Not to Say in Costa Mesa, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Experian full-time (More than a year)

    Pros

    Benefits, opportunities, people, and perks

    Cons

    Complex, large, and changing organization

    Advice to Management

    Maximize current investments and do better at identifying acquisition targets and even better at due diligence and post-close integration


  10. "Great place to live and work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Development Manager in Costa Mesa, CA
    Current Employee - Senior Software Development Manager in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 10 years)

    Pros

    Great benefits, respect, lots of development opportunities, innovation.

    Cons

    As a big company some processes are too slow.


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