Experian Reviews | Glassdoor

Experian Reviews

Updated February 25, 2017
498 reviews

Filter

Filter

US - All Cities Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Craig Boundy
30 Ratings

498 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Senior management can be absent & disconnected with staff (in 39 reviews)

  • Work/Life Balance can be hard to achieve due to a lack of real subject matter experts in our specialized field within Experian (in 18 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great culture and getting better and better!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Approves of CEO

    Pros

    Strong leadership team, much more frequent communication from CEO and other leaders. I like the in-person town halls. It is great that we are trying new venues (i.e. streaming webcasts) and inviting more leaders to talk informally about key initiatives that are going on across NA.

    Cons

    Need to continue to focus on innovation and more importantly, help to educate employees that innovation can be simple ideas of how to improve processes.

    Advice to Management

    Keep up the great work on communication and continue to bring the brand work forward.


  2. "Overall a really good place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    Great atmosphere and people are generally supportive.

    Cons

    Company can feel disjointed across regions.


  3. "vp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Experian full-time

    Pros

    Great opportunities for advancement across the company

    Cons

    complex management structure makes it difficult to navigate at times


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Director of Web Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Web Development in Costa Mesa, CA
    Current Employee - Director of Web Development in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    5 weeks vacation after just two years, paid paternity/maternity leave, nice technologies, have a lot of saying on the building process

    Cons

    Too many changes too fast, get very chaotic very fast, requirement change all the times and meaningless features are introduced all the times without adding any value to the customer.

    Advice to Management

    Invest in your people, some areas have training all the time and we are engineering and haven't have anything for the last year and half


  6. "Transformation with momentum"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Costa Mesa, CA
    Current Employee - Vice President in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 5 years)

    Pros

    Experian has launched a new brand committed to helping people improve their quality of life through its services. The relatively new CEO brought this vision and it is fascinating to see the transformation gaining momentum. It is a different way to look at the role a data company can play in society and one that I feel very proud of.

    Cons

    What is challenging is also what I love about the company, and that is its global structure. It is amazing to work with colleagues all over the world and at Experian there is a very high degree of cooperation and courtesy. But of course there is added complexity as a result of time zone, language and cultural differences. Things take longer and there is some patience required. But overall, it is much more of a benefit than detriment.

    Advice to Management

    Do more to discover and cultivate talent. There is a process in place, but we can always do more in this area.


  7. "Great move coming to Experian!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in San Francisco, CA
    Current Employee - Vice President in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Experian is focused on changing/enhancing people's lives and making a difference in how businesses make decisions! Big emphasis on serving customers. Experian has a very inclusive culture and has meaningful goals and initiatives around diversity, particularly around achieving gender balance globally. Experian displays strong ethics and co-workers are collaborative and passionate about business success. High performing employees earn greater rewards and opportunities for development. High investment in training and development.

    Cons

    Experian can feel somewhat fragmented given the organization structure - regional/global vs. business lines. Employees experienced in matrix organizations will find it easy to navigate, but those with less or no similar experience will need help to develop ways to work across boundaries. Experian does offer training to employee on this.

    Advice to Management

    Provide more visibility to how the OpCo (most senior leaders) work as one team. Continue to help employees to get a clearer view of the global approach we are taking to our business - internally and externally.


  8. "Case Specialist"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (Less than a year)

    Pros

    great team work environment overall

    Cons

    training can be boring in the beginning


  9. "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Experian full-time

    Pros

    Goof Benefits, laid back environment

    Cons

    There was room to grow, but it called to move to a different location most of the time


  10. "Good company to work for. Treats employees well."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 3 years)

    Pros

    Experian has a good culture for work/life balance. There are many opportunities to advance your career. Good benefits. Strong brand in the marketplace.

    Cons

    The biggest negative about working at Experian is the pay. There are rules in place that cap income increases, regardless of level of promotion.

    Advice to Management

    Focus on keeping the talent that you invest in. The job market is strong, and companies are paying well for good talent.


  11. "Former Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincoln, NE
    Current Employee - Anonymous Employee in Lincoln, NE
    Recommends
    Neutral Outlook

    Pros

    Great place to work with great benefits

    Cons

    Employment opportunities limited here because primarily technical jobs left in Lincoln.



Showing 796 of 822 reviews
Reset Filters