Experian Reviews
80% would recommend to a friend
(2964 total reviews)
Jennifer Schulz
83% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." (in 229 reviews)
- "It represents many extra hours that based con labor chilean regulations were never paid and salaries are very low for SSC teams." (in 120 reviews)
- "Many managers have now not seen their teams face to face or met new starters for over 5 years." (in 98 reviews)
Ratings by Demographics
This rating reflects the overall rating of Experian and is not affected by filters.
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Found 2,964 of over 6K reviews
Updated Dec 6, 2023
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- 5.0FEATURED REVIEWSep 18, 2023Senior Program ManagerFormer Employee, less than 1 yearCosta Mesa, CA
Pros
Great people The Growth potential for products and people is solid, great roadmap Awesome employee support Very good executive communications to employees
Cons
Not enough focus on full time hiring of Project Managers, the focus seems to be engineering/developers
2
Experian Response3moThanks for the review and for the 5 star rating. Really great to read that you felt your Experian experience was 'excellent'. All the best with your next adventure
- 5.0Dec 1, 2023Product Marketing ManagerCurrent Employee, more than 3 yearsColorado Springs, CO
Pros
I love working at Experian. The culture is inclusive and supports growth. No micro-managing, remote work flexibility and respectful co-workers.
Cons
Have more team off-sites. It is nice for remote teams.
- 3.0Dec 4, 2023Senior AnalystCurrent Employee, more than 5 yearsNew York, NY
Pros
Work From Home, flexible hours.
Cons
Biggest con is compensation. Compensation is based on departments budget and not the skills, knowledge or experience the individual brings to the table. Annual raises are minimal despite promises that inflation is being taken into account. Don't expect anything over 2% and if you bring it up you will be told your lucky to get anything at all or that you still have a job despite the workload. New employees are paid significantly more than those who have been with the company for years, it's best to boomerang if you want a better wage/salary. Yearly bonuses are percentage based on performance however, top performers are minimally rewarded for their above and beyond efforts. So don't bend over backwards, it's not worth it. Lots of pat on the back meetings with double speak to mask lack of compensation for their employees efforts as if kudos and recognition pays bills.
1 - 5.0Nov 7, 2023Content StrategistCurrent Employee, more than 5 yearsCosta Mesa, CA
Pros
Company culture is extremely inclusive Interpersonal communications are always respectful, collaborative, supportive Positive working environment (including remote indefinitely) A genuine concern for our well-being Excellent, affordable benefits Annual bonuses and merit raises Leadership is smart, knowledgeable, communicative, positive More than 10 very active ERGs and everyone is encouraged to participate Serious commitment to DEI Fun events throughout year, even when remote Volunteerism is highly encouraged Great mentorship opportunity
Cons
Because people stay so long, advancement in creative areas can be difficult Synching times zones internationally can be tricky but it's usually quite seamless
5Experian Response2wThank you for sharing your remarkable experience at Experian. We're thrilled to hear that you find our company culture inclusive and that you appreciate the positive working environment, even in a remote setting. It's wonderful to know that our commitment to employee well-being and diversity, equity, and inclusion (DEI) is making a meaningful impact. Your insights about creative advancement and international time zone challenges are noted, and we appreciate your constructive feedback. We're committed to fostering an environment where every team member feels valued and respected.
- 4.0Dec 1, 2023Product Operations ManagerCurrent Employee, more than 3 yearsNashville, TN
Pros
The people I worked with in the Health Business Unit are some of the best people I have ever worked alongside of. They care about you as a person and professional. I received ample mentorship and coaching to assist in my career development.
Cons
Like with most large corporations, things move slower than you'd like. Takes a lot of time and effort to make incremental change.
1 - 4.0Oct 30, 2023Lead IT Project ManagerCurrent Employee, more than 3 yearsCosta Mesa, CA
Pros
Love their remote work culture. They are not asking employees to return to office as most other big companies are, which is really appreciated by employees. Benefits are great - decent health insurance, 4% 401k match, decent bonus, time off, half days before long weekends.
Cons
An older company with lots of red tape around access and processes. Also very hierarchical - top management is quite heavy, there are too many VP’s and Directors. They pride themselves in being agile but their reporting structure says otherwise. Some employees attitude is that they have been doing things a certain way and would not like to adapt any new processes or systems. So it is tough to bring about a change,
1Experian Response2moThanks for providing feedback and taking the time to write a review. Pleased that you're enjoying your Experian journey and lots of positives mentioned. We'd love to turn that 4 stars into a 5! We're committed to providing exceptional experiences, not just great. I'll pass your feedback on internally to leadership re: red tape etc but additionally we have numerous open channels/safe options to vocalise any recommendations and/or concerns you have... we'd love to know more about your points of view to hopefully address and improve so please speak to your leader. Thanks again
- 5.0Nov 7, 2023Software Engineering LeaderCurrent Employee, more than 5 yearsFranklin, TN
Pros
Experian leads with purpose, our purpose permeates throughout the company having a good positive impact on the overall company culture.
Cons
Experian is very fiscally responsible. It runs a bit lean on resources. Hidden positive because it has not had any layoffs in many years.
4Experian Response2wThank you for your insightful review. We're delighted to hear that our company's purpose-driven approach has positively influenced our culture over your 5 years with us. Your advice is valued, and we'll continue to stay purpose-oriented while being mindful of strategic decisions. Thank you for your dedication and valuable input.
- 5.0Nov 13, 2023Product ManagerCurrent Employee, more than 1 yearCosta Mesa, CA
Pros
- Great work culture - Great prospects for growth - High Performance Environment - Innovative work culture
Cons
- Total compensation can be higher - More often in-person team meetings
2Experian Response2wThank you for your positive feedback! We're delighted to hear that you find Experian to be a great place to work with a fantastic work culture, growth prospects, and an innovative environment. We appreciate your advice on cross-functional technology projects, and we'll work towards enhancing visibility to prevent silos.
- 4.0Sep 18, 2023AnonymousFormer Employee, more than 3 yearsScottsdale, AZ
Pros
I had never worked with identity and fraud folks before. This was hands down the most ethical and down to earth group I could have found (based in AZ). Our clients were huge, but we all shared in a mission to rid the world of bad actors. I guess that might seem surprising given this was at an evil credit bureau, but actually, everyone across the company was sane, mature and kind. I had a chance to learn, spread my wings, take risks and was supported when I failed.
Cons
It's a big company, and whenever there are tectonic shifts in one large area of the business, the ripples can be felt in others. Not sure how true that is or whether I was just perceiving it at the time, but with the great opportunities that come with working in a large company full of diverse opportunities, there are also plenty of times where changes occur and they're completely out of your control.
4Experian Response3moCome back to us, amazing to read you felt it was your best job ever. We love to re-employ whenever possible. Thanks for writing a review.
- 5.0Nov 13, 2023Software Development ManagerCurrent Employee, more than 10 yearsCosta Mesa, CA
Pros
A great place to work fosters a positive and inclusive culture, values open communication, and provides opportunities for professional growth. Supportive colleagues, a healthy work-life balance, and a sense of purpose contribute to a fulfilling work environment.
Cons
nothing to share on this
2Experian Response2wThank you for your fantastic review! We're thrilled to hear that your experience at Experian has been positive and fulfilling over the past 10+ years. It's heartening to know that you appreciate our focus on a positive and inclusive culture, open communication, and opportunities for professional growth.
Experian Reviews FAQs
Experian has an overall rating of 4.1 out of 5, based on over 6,405 reviews left anonymously by employees. 80% of employees would recommend working at Experian to a friend and 74% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
80% of Experian employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Experian 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Experian to be career development, culture, benefits and the cons to be workplace, senior leadership, management.
