Dull. Boring. Poor progression. Read the 1 star reviews! - Senior Software Developer Experian Employee Review

1.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

OK benefits and pension scheme. However, if you ever need help with them, good luck talking to the "support team"! More details on the CONS section.

Cons

Leadership is completely detached from the company's workforce. They pretend to make efforts to change that, but they only embarrass themselves with the poor attempt they make, expecting people to be inspired from templated circular emails and one way live streams. Compared to the rest of the companies in the same industry, salaries are not competitive at all. Moreover, career progression is a joke - the pay raises are incredibly small and you must be your manager's favorite to hope for a pay raise. Elitist/fraternity culture, a big game of who knows who. The most talented colleagues all left because of the above (both leadership and salary). It was very easy for the competitor companies to convince them to leave. In return, the company has been hiring an incredible amount of (cheap) oversea people that is really frustrating to work with due to language barriers and time shifts. And these people actually manage very important security aspects of the company AND most support teams that you need to get your equipment working, making your job a nightmare without actually granting much actual security to the company. Essentially a "lose-lose". This is a company that makes more than 4 billion dollars per year, and sends chocolate calendars for Christmas (pre-COVID, now not even that) The more you go high up in the ranks, the less people actually do anything. The amount of incompetent people in the higher ranks is astounding. Finally, to confirm what I said above, just read the 1 star reviews and have a look at the default response Experian gives. Especially the part about salaries and career progression.

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Experian Response
4y
Thank you for taking the time to leave a review and for providing us with your feedback. We are really sorry to hear that you feel this way and assure you that we take any concerns raised and feedback provided very seriously. As you are a current employee of ours, we would love to talk to you and would really value from understanding and exploring the points you have raised further. We strive to provide an environment where employees feel valued, treated fairly and respected. Therefore, we would encourage you to reach out to your manager, their line manager, HR, or a member of our People Forum to discuss your concerns further. Thank you again for leaving a review and for the points you raised. We very much hope you will take up the opportunity to discuss this further with us. -Employer Branding Coordinator.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
3w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

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