People DO NOT Matter! - Anonymous employee Experian Employee Review

2.0
Jun 14, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team I worked in. Decent benefits. Flexible hours of work.

Cons

Despite their best efforts to portray a business that cares about its employees, do not be fooled; they do not. They remove people at the drop of a hat with zero empathy. Their HR processes are questionable at best which is shocking considering the size of the business. Everyone appears to work in silos - there is no cohesion across different departments, and sales teams are under so much pressure to hit a number that looking after the customer, becomes a secondary priority.

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Experian Response
2y
Thank you for sharing your thoughts with us, all feedback is important to us as a business. While we understand that every employee's experience is unique, we believe that our commitment to employee wellbeing and satisfaction is a key pillar of our business. Our HR processes and organisational structure are designed to support our team members effectively, and we continually review and refine them to meet the highest standards. You only need to read the 700+ UK reviews on Glassdoor to hear this firsthand, the culture rating for the UK is 4.2 stars out of 5. So disheartening to read you're experiencing something different. I'll pass your feedback on internally to leadership and HR for awareness. Thank you again for your feedback and contributions to our company. We wish you all the best in your future endeavours.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
1w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
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Experian Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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