Nuts about bolts? Ok entry-level employer if you can handle near minimum wage - Sales Support Fastenal Employee Review

2.0
Sep 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent place to observe what great customer service is all about. Nice co-workers and store manager. Good first job for someone wanting to join a company early in their career and get on-the-job training. Very straight-forward processes in areas like computer systems and store layout. Appreciate management understanding of learning curve.

Cons

Near minimum wage. Cheap. If learning how to identify thousands of industrial parts and getting dirty is not your thing, this is not the job for you.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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