King Dollar - Sales Support Fastenal Employee Review

2.0
May 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule for a college student, potential for task variety and some self directed work. Also a good way to learn about internal workings of a large variety of companies. If you are a business student you will be able to see the business concepts you study in action.

Cons

The company claims to be customer centered but it is completely profit centered. It also expects that its employees also be profit centered. Company is not particularly loyal, minor pat on the back for good sales rampant phone calls and threats if sales dip. Constant revolving door of full time employees that irritates customers and creates a death spiral of employees coming in, getting frustrated with an irritated customer, and walking back out. Also diminishing marginal returns on the amount of effort required to achieve dollars of commission. The amount of sales needed to equal a dollar per hour raise from another job is significant and also does not inspire loyalty in employees.

Explore other reviews about Fastenal

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is good Hours are negotiable Time off is available Opportunities to move up always available

Cons

No commissions for part time

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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