Sales Support - Sales Support Fastenal Employee Review

3.0
Nov 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Great Pay (salary + commission) Good Benefits Good Experience Growing Company

Cons

Demanding quotas Struggling economy Tough market penetration You might have to take a lot of crap from some hot-headed business owners/managers. Misleading job title and description. I was great at providing support to the sales team and could do the sales as well but since I was the sales support I had no one to turn to for help and had to instead rely on myself to do all the work creating, balancing, supporting, providing, ordering for, and managing all the accounts. You're sales, sales support, market research, accounting, procurement, VMI, and prospecting all in one but only get paid for the sales. Its worth getting into to build your resume but I wouldn't plan on sticking around.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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