Good company, Interesting work, great people, Not much room for advancement - Sales Support Fastenal Employee Review

3.0
Dec 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, great managers, every day is different. Once you are a manager, many companies recruit from fastenal.

Cons

Low pay, their employment structure has too many lower level jobs, very very few upper level jobs. Once you get to a store managers job, it is hard to advance much further due to the lack of middle management jobs.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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