Pay Raises are a Moving Target. - Store Manager Fastenal Employee Review

2.0
Jun 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Upper management is mostly hands off. If you're a store manager you get to drive the company truck home. Otherwise, not much.

Cons

They believe in internal competition which is the ruination of organizational health. While profit is high, turnover is even higher. If you're good, you'll get a promotion but that will include a new sales goal before getting into bonus/commission money. Thus, you take one step forward and two steps back as the goal posts keep getting pushed back. When I was there the management was very uneducated in managerial styles and supervision techniques. The high-turnover-store-employees are often recent college grads whereas the upper management went to the school of hard knocks, stay forever, and don't realize how lacking they are in their managerial talent.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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