Stay far, far away. - OUTSIDE SALES Fastenal Employee Review

2.0
Jun 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits were some of the best I have ever had at a company. The salary plus commission structure can allow for some people to make a descent salary but...

Cons

...Very long hours. Average workday is from 7:30 am to 5:00 pm (with other branches having extended hours). Upper management is very strict on sales numbers and will constantly micro manage you in hopes that you will hit your monthly goals. My district manager was very fond of sending the entire district progress reports on how each individual branch was doing and would make it a point to highlight the good and the bad. Product would either come in late or not at all and would force you to constantly apologize to customers. It is very hard to keep customers when you tell them that there order will arrive in the morning, but when they come to pick it up there is nothing there. It is very easy for them to go to other suppliers that stock much of the product that Fastenal has to order. The growth potential at this company is an absolute joke. I worked for the the company for three years and was initially told that branch manager positions open up very often. In the three years I worked there, I saw two positions open and roughly twenty salespeople apply for them. Don't expect a raise. If you want to take a customer to lunch, it comes out of your own pocket and is not reimbursed. The list goes on and on.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

See reviews by: Helpful|Rating|Date|All