Decent company but not great local store to work at. - Sales Representative Fastenal Employee Review

1.0
Nov 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Company is a good company and means well however there have been some negative stories in the media in the past few years on its treatment of employees and payment of overtime. Also I don’t understand how the company can charge very drastically different prices to different customers especially during a pandemic. Giving drastically cheaper prices to major companies with billions of dollars than locally owned businesses with not much capital tends to leave a bad taste in the mouth.

Cons

The stores management is unethical, throws perfectly good inventory away and does not send out a national customers invoices when the customer wants them. Management also does not follow corporate policies, is very disrespectful to employees, gossips daily about employees, makes false accusations against employees and has threatened employees. Store Management is also against paying overtime even when employees had to work overtime due to helping customers.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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