Company has no idea how to treat it's people. - OUTSIDE SALES Fastenal Employee Review

1.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

You find great opportunities to network with other sales professionals and industrial personnel. You learn hiw to streamline logistics in a much less than perfect infrastructure.

Cons

Long hours for the outside sales people and general managers of the branch locations with very little returned in the way of off days and monetary recompense. 6 a.m. to 5 or 6 p.m. Monday through Friday is a long day for $2,400 base salary and the newly restructured commission actually takes away incentive to care for loyal long term customers. Exhausting to work for and not a good work/life balance.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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